Content Marketing For Your Business For 2017

January 18, 2017 by

Are you looking to do something different this year?  Are you changing your marketing strategy to one that involves content marketing?  Then, you are not alone.  Million of businesses across the globe have been implementing content marketing to provide information that is relevant to their customers, and provide a clear benefit to their customer base. To immerse yourself in the world of content marketing, you first have to decide what is the goal your business is trying to achieve.  Then, you have to decide whether videos, podcasts or infographics are your choice instead of blog post.

For more about this topic, follow the links below.

4 Reasons Your Small Business Needs Content Marketing

Small businesses today are competing with a lot of noise.  Consumers are plowing through the clutter as they use DVRs to skip through commercials, install ad-blockers to browse the websites they love without ads interrupting, and customize what shows up in their social media news feeds.

This makes it imperative to find ways to make sure your small business isn’t ignored. Write messages that your target audience will want to see and read.  Whether you are looking for topics for social media post inspiration or ideas to use to make your blog posts draw customers in, it’s essential to reevaluate the way you communicate with customers. Replace the sales pitch with helpful information and the consumers will start to open their eyes and ears.  Market with the goal to make buyers see your brand as a valued information provider — not an interruption.

This type of marketing is called content marketing. Content marketing focuses on communicating with the customer and creating and distributing information with the intent to engage a target audience and promote brand awareness. Information needs to be relevant and value-packed to help your small business attract and retain customers.  Take a look at these 4 ways content marketing can drive results and increase your bottom line.

How Small Businesses Are Cracking the Online Marketing Code

A strong SEO foundation will almost always lead to good results in the end.

When it comes to online marketing, the purpose and objectives are generally the same as traditional strategies in terms of increasing brand awareness and finding new customers.

There are a number of ingredients that go into a successful digital promotion all the way from planning to sales. Perhaps the biggest benefit online marketing has for small businesses is that it enables them to spend each dollar more efficiently to yield a higher ROI.

Here are some ways in which small businesses are making the most out of their online marketing efforts.

Producing strong content

Content marketing is the cornerstone of every online marketing strategy. Producing stellar brand material is a surefire way to create loyal visitors and encourage sharing.

At the end of the day, the most important goal of content creation is to turn visitors into customers. This can start with small objectives like earning a follow on social media, signing up for a newsletter or taking a survey or poll.

Content Marketing for Small Business: Does it Really Work?

Does content marketing really work for small business?

That’s a question I hear all the time — and it’s a good one.

You see huge players like American Express and IBM creating loads of amazing content…

…but they have the resources and money to throw at it.

What about the little guys — the solopreneurs or small businesses of two to ten people? Can content marketing work for them?

I’m here to give you an absolute, undisputed YES!!

However, there are a few caveats (there’s always a caveat, right?):

  • You must commit fully to content marketing. Content marketing institute found that just 21% of content marketers in North America are “extremely” committed to content marketing. The other 79%? They’re just wasting their time (and everyone else’s, too).
  • You have to spend more time promoting than creating content. One of the biggest content marketing myths is “create amazing, out of this world content, and the readers will come.” This is FALSE! Unless you promote that content, NO ONE will see it, share it, or convert on it — period.

 

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Small Business Lending

January 5, 2017 by

According to the FDIC website, as of September 30, 2016 there were 5,170 FDIC insured commercial banks. They gave a total of 8,544 loans as of the third quarter of 2016.  You might think that with so many banks, and loans given every year to business, there would be a surplus of loans for the small business owner.  That is not always the case. Some small businesses have a lot of  trouble getting a small business loan, even though news around the country claim small business borrowing is increasing.

For more about this and other news, follow the links below.

 

13 top U.S. microlenders for your small business

What is a microloan, and is one right for your small business?

If you’re a small-business owner on a quest for capital, there are several smart reasons to turn to nonprofit microlenders. These lenders go beyond making small loans to entrepreneurs and provide some benefits that traditional lenders don’t:

Profit is not their objective. Many microlenders are called mission-focused or mission-based lenders. They offer loans from government or nonprofit programs geared to helping disadvantaged communities, including areas that are struggling economically. Some microlenders also operate internationally, helping entrepreneurs in developing nations.

Many microlenders and nonprofits provide pro bono consulting and training, including helping small businesses build credit.

US small business borrowing rises as Trump elected president

Borrowing by small U.S. firms ticked up in November, data released on Thursday showed, as Americans unexpectedly elected Republican Donald Trump as their next president and investors bid up U.S. stocks on bets that tax cuts will boost profits.

The Thomson Reuters/PayNet Small Business Lending Index rose to 129.9 in November from a downwardly revised 119.8 in October. Measured from a year earlier, it was the first increase in six months. Movements in the index typically correspond with movements in gross domestic product growth a quarter or two ahead.

“Right now we’ve got this post-election bounce, because we know who will be in office,” said Bill Phelan, PayNet’s chief executive and founder. “Is this going to continue into a new era of growth or no? That’s unclear.”

Small Business Health Reimbursement Accounts Resurrected For 2017

Stand-alone HRAs are back for 2017. Employers don’t have to wait for the repeal of Obamacare to fund stand-alone health reimbursement accountsthat employees can use to pay for medical expenses, including health insurance coverage on the individual market. Tucked into the year-end 21stCentury Cures Act, Congress resurrected these HRAs (“qualified small employer health reimbursement arrangements”) for employers with fewer than 50 employees.

“I’ve been contacting small employer clients, telling them, ‘It looks like we can bring your plan back to life,’” says Amy Gordon, an employee benefits lawyer with McDermott Will & Emery in Chicago. “This was an unexpected surprise.”

Stand-alone HRAs were banned under the Affordable Care Act (aka Obamacare) because they didn’t meet credible coverage rules (HRAs tied to high-deductible health plans and limited HRAs which cover retiree medical expenses or just dental and vision weren’t banned and are still viable). Employers had to freeze stand-alone HRAs and not make any more contributions to them.

 

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Small Business News And Information

December 13, 2016 by

We must not believe in polls or pollsters ever again, or at least for the near future.  Predictions were wrong when pollsters assured us of an imminent victory for  Hillary Clinton. And, according to them, small business owners’ optimism before the election was assuredly flat.  After the election, the pollsters tell us small business owner’s optimism is soaring. It is soaring so much that despite their great optimism about the new president elect, they are holding onto investing, waiting to see what it’s going to happen when he actually takes office.  As is everyone.

Follow the links for more about this and other stories.

One key thing is missing from small business owners’ euphoria over Trump’s win

Several surveys show that President-elect Donald Trump’s win was a confidence boost for business owners. However, they’re not immediately planning to invest more.

On Tuesday, the National Federation of Independent Business’ report on small businesses continued this trend.

“What a difference a day makes,” said Juanita Duggan, the NFIB CEO, in the release. “Before election day small business owners’ optimism was flat, and after election day it soared.”

The headline Small Business Optimism Index jumped by 3.5 points to 98.4. Like Wall Street, small business owners are betting that Trump’s promises to ease regulations and cut taxes would support their bottom lines.

In fact, compared to the bigger companies — whose shares have rallied since the election — small business owners  are likely more excited about these prospects because they have less muscle to cope in the current environment.

8 Powerful Ways to Market Your Business on a Limited Budget

When money is tight, think outside the box.

According to HubSpot, the third top marketing challenge for companies is the lack of budgeting resources. Unless you are a startup with venture or angel capital, you probably have a limited marketing budget. Here some ways you can market your business on a limited budget.

1. Go guerilla.

Guerilla marketing looks to leverage creativity, imagination and originality in place of a big budget. Smart small businesses with a limited budget often use guerilla marketing to compete with huge companies. There is no shortage of creative guerilla marketing ideas. Here are just a few examples:

In the shadow of Trump Tower, small businesses suffer

The holiday season is typically a busy one for Judge Roy Bean Public House in midtown Manhattan.

The bar and restaurant had been on a solid run, up 20 percent overall for the year, and owner Peter Pernicone had high hopes for strong sales to close out 2016.

Then came Election Day.

The small business is located in the shadow of Trump Tower on West 56th Street, which is now swarmed with New York police officers and Secret Service agents, guarding President-elect Donald Trump as he makes the transition from businessman to commander-in-chief.

“For November, we’re down 30 percent,” Pernicone said. “They’re keeping the streets open, then closing them down. There’s no rhyme or reason. We don’t know what to expect. The police presence on the corner has been intimidating, and tourists are scared to walk down 56th street.”

 

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Looking For A Business Loan?

December 2, 2016 by

59948705Many entrepreneurs have launched their small business with a loan from a parent, uncle, or any other relative willing and able to afford lending a small sum, and perhaps not getting their money back for many years. Not everyone has the means to do that, and that’s why getting a small business loan from a bank is so important for many entrepreneurs, or even the small business owner already established.  Many analysts believe the lack of small business loans available to small business owners has decreased over the years, and the terms of the loans are not very favorable to the small business owner or entrepreneur.  Looking at different alternatives seems the only way for anyone looking for a loan to launch their business idea.

For more about this topic, follow the link below.

Four Smart Ways To Finance Your Next Big Idea Or Small Business

If you’ve ever wanted to start a business of your own, there’s likely been one big hurdle getting in your way: getting the money to finance your big idea.

Fortunately, the internet has made this process a whole lot easier. In the mid-90s, I was able to self-fund my business through the first few dollars I made online, then kept scaling and putting money back into my business over time.

Like most online businesses, my startup costs were extremely low. But not all business models are created equal: Some may need more investment money and funding than others. To help with this process, I’ve listed four different ways you can start raising money or obtaining a financial loan for your next big business idea.

Pre-Sell Your Product Or Idea Before Launching

Wouldn’t it be great if you could prove your model worked before starting your business? In the offline world, this is quite expensive and hard to accomplish. But on the internet, it’s happening every day.

‘Fintech’ fast-cash loans are like ‘wild west’ for small businesses

If you run a small business, you’re likely seeing a flood of offers for easy-to-get loans — through direct mail, pop-up ads, even TV ads — promising fast money to pay your bills or buy new equipment. But that new world of fast cash can come with some costly catches.

“It’s been the wild west,” said Karen Gordon Mills, co-author of a just-released Harvard Business School study exploring the promise and challenges of alternative small-business lending. The sector has exploded in the last few years as a new industry emerged, referred to as “fintech” (for financial technology).

Typically, to get a loan, a small-business owner needs to provide a bank with tax returns, personal and business financial statements and a pile of other documents and data.  “You have to wait weeks or months,” said Mills, who co-wrote the report “Small Business Lending: Innovation and Technology and the Implications for Regulation” with Brayden McCarthy.

Moreover, there’s been a persistent “credit gap” — a dramatic lack of funds available for small businesses needing smaller amounts of money, less than $250,000.

Here Is What Small Business Needs From the Trump Administration

The nation’s 28 million small businesses and tens of millions of self-employed freelancers need a voice the President will listen to.

As President-Elect Trump is busy at work filling his Cabinet positions, the one area that may be among the most important, but is among the least talked about, pertains to small business.

Small business and entrepreneurship are at the center of creating jobs and growing the economy, which are key pieces of Trump’s stated focus. While previous presidents, including President Obama, have raised the Administrator of the Small Business Administration to a Cabinet-level position, Trump should continue his out-of-the-box thinking and make a small business Cabinet position even more front and center in his own administration.

As a leading small business advocate for the greater part of the past decade, I’ve identified several key areas that Trump’s appointee should be able to navigate in order to add full value to the administration, as well as the 28 million small businesses (and tens of millions of freelancers) currently at the center of our economic engine.

 

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Small Business Saturday

November 22, 2016 by

small-shopNovember 26, 2016, is Small Business Saturday.   More than 16 billion dollars were spent last year at small retailers across the nation according to the Small Business Administration (SBA) and this year many believe will be bigger.  If you are a small business, this holiday weekend is sure to provide you with the extra sales you were hoping for and the extra income many small businesses need.

For more about Small Business Saturday, follow the links below for more information.

8 Ways To Boost Sales Using Social Media This Small Business Saturday

Small Business Saturday, the day after Black Friday, was created to shift attention from big box stores to the smaller mom-and-pop shops offering carefully curated product selection and gift ideas you won’t find anywhere else. It’s a celebration of everything that makes small businesses special.

To take advantage of the spotlight being shone on Small Business Saturday on Nov. 26, 2016, make sure your business is leveraging social media to get the word out. Here are eight tactics to use:

1.Use The Hashtag #ShopSmall

On Facebook, Twitter and Instagram, use the hashtag #ShopSmall to allow customers to easily find information about your business and to alert them that you’re participating in Small Business Saturday. And use the hashtag yourself to search social media for other ideas for promoting your small business during this busy time of year.

Small Business Saturday is expected to be busier than ever

CLEVELAND, Ohio – Politicians and the Small Business Administration’s District director visited several small stores in Lakewood on Monday, a grass-roots marketing effort to bring attention to Small Business Saturday this weekend.

“We were in Lakewood to highlight Small Business Saturday which comes after Black Friday and before Cyber Monday because we want to encourage people to shop small this coming Saturday,” said Gil Goldberg, the SBA district director. “But we could have been in any town, city or village in Northern Ohio to illustrate the support that merchants in the community provide.”

Goldberg was joined by Congresswoman Marcy Kaptur and Lakewood Mayor Mike Summers.

Last year, Small Business Saturday packed a big punch to the U.S. economy: 95 million consumers shopped in small and local retailers and restaurants and spent $16.2 billion, nearly triple ($5.5 billion) what consumers spent  with small retailers in 2012, according to the U.S. Small Business Administration.

The shopping day was first started by American Express. The idea came about during the recession in 2009, and officially launched a year later. At the time, the nation was still recovering from the financial crisis, and eventually lost about 200,000 small businesses.

Rosenberry: Shop small business Saturday

Black Friday is almost here, which means the Christmas shopping season has officially begun.

More power to you if you want to fight the traffic and the crowds. But don’t forget: You also can get deals on Small Business Saturday — which happens just one day later.

In the spirit of the holiday, I wanted to scope out a small business that’s new to me, someplace I’ve never been; and I found the perfect place — a cute little craft store with a big heart.

Craft Bits & Pieces is located in Fairport’s Village Landing plaza. Unlike most places you may shop this holiday season, Craft Bits & Pieces’ sole purpose is a charitable one. It raises money for Perinton’s Senior Options for Independence, care management and transportation programs.

The shop relies on more than 50 volunteers to collect, sort, clean, package and shelve thousands of items donated every week. The shop has three part-time managers and is overseen by Joanne Haag, executive director of the Fairport/Perinton Senior Living Council.

True to its name, Craft Bits & Pieces is a crafter’s dream store, stuffed with fabric, notions, buttons, scrapbooking supplies, yarns, needles, dried flowers and more. Plenty of delights for non-crafters also line the shelves, including home decor items, glassware, jewelry, puzzles and books.

 

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Marketing Your Business For Success

November 15, 2016 by

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Marketing is essential for any business.  The global economy has made businesses across the globe have a longer reach.  Marketing therefore is an essential part of doing business here in the USA or abroad.  Depending on what your business is selling, marketing can help your business acquired customers all across the United States, making your success a bit more possible. 

For more about this another topics, follow the links below.

The Trump effect on small businesses

Lisa Hall has mixed feelings about Donald Trump’s victory in the presidential election.

The New York restaurant owner does not agree with all of his politics, but she feels squeezed by some burdens on her business and is optimistic Trump will help her and other small-business owners.

Trump has vowed to lower taxes for big businesses but also cut back on regulations that are hurting small businesses.

“My small-business owner side says something’s gotta give with all the rising costs, not to mention all the rules and regulations they are imposing on us,” Hall says. “I’m willing to pay my share, but some of our regulations are hurting smaller businesses.”

Dan Rorick, who owns a small fast-food business in Oneonta, New York, says he is unlikely to be affected by Trump’s policies on business taxation, because he does not operate as a corporation. But Trump’s potential changes to the United States trade policies could affect him.

“If he does something where imports are cheaper, or production is done in the U.S., then it becomes cheaper for me to buy products that I use, like ingredients that potentially benefit me,” Rorick says.

Does Your Small Business Really Need a Marketing Plan?

There’s no use in denying it — marketing is a critical component of a small business’ success.

There’s no use in denying it — marketing is a critical component of a small business’ success.

The challenge is that so many small business owners have no idea what it takes to make marketing work for them. They are experts in their business, but they simply don’t have the time to become experts in the ever changing world of online marketing.

So what happens? Rather than taking a strategic approach, most SMB’s marketing efforts are the result of off-the-cuff thinking, and it shows. Their marketing mix looks like a fragmented collection of tactics and tools from a variety of in-house and external sources.  On a good day, the business owner doesn’t truly know what is working.  On a bad day, they feel like blowing it all up and cutting of the marketing investment all together!

If any of this sounds familiar, I highly recommend you take a step back… and that “step back” involves creating a strategic marketing plan. Developing a marketing plan is your best chance at success, and here’s why.

Social Media Marketing: 4 Reasons Your Small Business Should Invest In It

The average American spends 37 minutes per day on social media. That amounts to 217 hours or 9 days — almost a week and a half — over the course of a year.

That alone is enough reason for any business to jump on the social media marketing train; however, it’s important to consider that investing yourself in social media is extremely time consuming. Living the busy life of a small business owner, dedicating the time and resources necessary to successfully advertise your business on social media can be costly.

But that doesn’t mean you should avoid social media marketing for your small business altogether. Doing so would set you back in the digital age and you would be missing out on an entirely new audience.

Still not sold? Consider these four reasons why you should be using social media marketing for you small business:

  1. Develop a diverse set of connections

Social media is unique in the sense that it allows individuals to create connections with people of various backgrounds from one central hub. This is no different for businesses. Since I began developing and implementing social media marketing campaigns, I have helped small businesses create key connections with influential people, businesses, and past, present and potential. These connections go a long way in making your business more recognizable and can generate increased sales in the long-term.



 

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What You Need To Know About Motivating Employees

October 27, 2016 by

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The January 2016 Gallup poll about employment engagement in 2014 and 2015 shows a .5% increase in 2015.  That said, employment engagement in the United States is still only 32%.  The small increase is minimal, and employment engagement has been flat since 2000 according to them.

Also, according to the Gallop poll information, “Engaged employees are involved in, enthusiastic about and committed to their work” in other words, only one-third of employees in the United States are enthusiastic, or committed to their job.  Many employees believe they have very little or no say in the way they do their jobs, and that their work lives are not in their control.  Many believe the impact they have in their place of work is minimal if any at all.  As a manager, what can you do to improve employment engagement, or motivate them to do better?  Follow the links below for more about this topic.

How to Motivate Employees to Work

Motivation can simply be defined as your willingness or eagerness to accomplish a task. Motivation is what enables you to take action instead of procrastinating about doing something. Motivation isn’t the same as inspiration. A lot of people might be inspired to do something but that does not mean that they will be motivated enough to get started on the work that needs to be done in order to achieve the goal.

So what keeps people motivated at work? Although we need motivation to do almost everything other than just work but since work is what we do in order to make a living, we’ll keep this article to what it takes to ensure your employees are motivated to work and be productive.

First of all, the stress of not doing something that needs doing can sometimes in itself make people motivated to get work done. But not everybody performs so well under stress plus constant stress can affect the health badly.

Have you ever noticed that you don’t feel like doing anything until the deadline of submission comes really close and then you panic and start working all hours of the day. Well that’s the kind of stress some people feed on in order to get things done. So a positive way to ‘push’ people to perform can be by fixing a deadline to tasks. When they know that they don’t have unlimited time to complete the task they’ll be more motivated to work on it.

4 Ways to Motivate Employees to Achieve Phenomenal Results Every Day

Motivating your employees day-in and day-out is no easy task. But, if you want to keep them engaged, productive, and happy, then it’s a necessity if you want your business to thrive. Not only will your employees give you their all, they’ll also be more inclined to stay with you, which reduces the cost of hiring and training new employees.

If you’re looking for a good starting point, here four ways to motivate your employees to be phenomenal every day.

1. Identify and retain your A-Players.

Arguably the most important way to motivate your employees everyday is to make sure that you have people who are talented and can fit your company’s culture. In other words, you want to surround yourself with people who are, asBrent Frei, executive chairman and co-founder of Smartsheet, describes as “A-Players.”

Three steps to making employee motivation work

Engagement is key to employee happiness, says a workplace psychology expert.

Numerous works have been written about how to keep staff happy, motivated and productive. Adrian Furnham, professor of psychology at University College London for the last 25 years, can write his principles of good people management on a small piece of paper.

First priority is setting clear objectives. The second is supporting employees to do their job. The third is providing constructive feedback.

Stick to these and you won’t go far wrong, he says, even in a disrupted working environment where the pace of change is breakneck and managers are struggling to separate threats from opportunities.

“People always think that change is faster in their generation than in any other,” Furnham says. “However, I think there is reasonable evidence to suggest things are changing faster than ever before, particularly in relation to technology. We are all so interconnected now that changes in one part of the world create changes everywhere else.

 

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Marketing Your Business And Products Using Social Media

October 13, 2016 by

Customer Relationship Management business chart on a digital tab

If you are a small business owner and need to market your business, what better way to do it  than to use social media?  Many small business owners have realized than marketing their business using social media is easier than they thought at first. They do not need to be computer savvy to do it, they do not need to understand the code behind a WordPress post, and they do not need to be afraid to try it for the first time.  Using social media to market their business is the best way to reach millions of customers without investing too much time and money to do it.

For more about this topic, follow the links below.

Almost Half of Small Businesses Marketing Products on Social Media (INFOGRAPHIC)

Small businesses are waking up to the potential for using social media to market their products, a new study has found.

How Small Businesses Are Using Social Media

According to the report by SCORE, a nonprofit association for small businesses, 45 percent of these small companies use social media marketing to promote a specific product or service.

Apart from product promotion, small businesses use social media marketing for the following purposes:

To share information about sales and discounts (38 percent).

To gain likes and fans (38 percent).

To solicit/respond to customer feedback (34 percent).

Other purposes include providing videos to highlight products or services (29 percent), sharing a company blog post (20 percent) and establishing their personal expertise (23 percent).

5 Ways To Use Video Marketing For Small Business Growth

The power of video can’t be ignored. It’s the most engaging type of contentavailable today. And it’s never been more affordable to create one. There are many ways in which you can use a video to grow your small business. This guide is going to show you how to do it.

Implant A Video On Your Landing Page

The majority of small businesses will invest in online advertising. These ads will lead to a landing page, where customers can begin to crawl through the sales funnel. Improving landing page conversion rates is always a major matter of concern, but with a video, this is relatively easy.

Studies have shown that a video placed on your landing page can increase conversions by 80%. This is because the content is engaging and it encourages people to watch. What you have to bear in mind is that this video shouldn’t automatically play.

Social Media Marketing for Small Businesses: An Interview with Douglas Geller

The following social media marketing industry interview is with Douglas Geller, author of The Dreamer and an experienced PR professional who is currently serving as a Social Media Coordinator for The University of Mixed Martial Arts.

Andrew: Do you think that Social Media Marketing is useful for small businesses? Why or why not?

Douglas: I think social media marketing is extremely useful for small businesses. It allows businesses to not only target a specific audience but engage with the audience as well. It also allows for a connection that can’t be bought through a TV or magazine advertisement. People can make an emotional connection and will remember when the brand reaches out or reacts on social media. Social media also creates the opportunity for content to go viral which other mediums are not able to offer (though this should never be counted on). There are so many positives in my opinion that the negatives such as bad reviews are outweighed and can be turned into positives. Bad reviews simply tell you what is wrong and how to fix it, without social media, you can’t hear what everyone says about you and offers a chance to make adjustments and be recognized for it.

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It’s Time to Get Serious About Your Brand (Part 2)

October 10, 2016 by

business (7)Last month I talked about what a brand is and how it’s past time for small business owners to get serious about theirs.  It’s a concept that’s here to stay.  How you create and manage your brand can often be directly linked to increased or decreased sales.

Knowledgeable customers are increasingly expecting (demanding) an overall positive buying experience.  If they don’t get it from you they’ll go elsewhere.  You can produce the experience people are coming to expect by thoughtfully managing your brand.

The idea of creating a brand can seem overwhelming and confusing to a lot of owners.  But, it doesn’t have to be.  If you start with 2 basics and do them consistently well, that might be all you’ll ever need to do to establish and support your brand.  You’ll certainly be far ahead of your competition. 

One of the first things owners lose sight of is their company’s visual image.  They get caught up in the day to day duties of running the business (the inside) and forget to look at how the world (the outside) sees them.  You ignore the outside at your own risk — that’s where your clients are. 

As your company gets more successful its image should change accordingly.  Are you using the same materials (cards, web site, letterhead, logos, taglines, graphics, customer paperwork, signage, etc) you’ve had since you were a start-up?  Does it look cheap, out-of-date and homemade?  Don’t trust your own judgment; ask a lot of other people how they see it.

Also, what do your service people and vehicles look like?  How about the outside of your building?  Do you want this to be a potential customer’s comment, “What do I know about Acme Electrical (fictional)?  The building needs painted, the yard has trash in it and their service people look unkempt.  They must be going out of business.” 

What people see is powerful, and what they see first forms their lasting opinions.  Your brand should represent your business now and where you’d like to be in 5 years.  You want it to convey success, professionalism and trustworthiness.  You may not care how things look, but potential and current customers do and it’s their viewpoint that matters.

   

Understanding that their viewpoints matter is the second basic strategy you need to create a successful brand.  It’s commonly called excellent customer service.  The biggest complaint consumers have about most buying experiences is poor customer service.  This includes business to business transactions.

This is not a new or revolutionary idea, but it’s still one many companies get wrong.  That’s good news for you if you’re serious about taking your company to the next level through positive brand awareness.  As your competitors’ customer service gets worse, it makes it easier for yours to surpass it.

The simpler you make it for people to do business with you the better chance you have of selling more.  When was the last time you used your web site?  Do you require your salespeople to have ideas about improving service?  How long has it been since you’ve asked a client for feedback on their buying experience with your company? 

For most small businesses developing an effective brand doesn’t have to be complicated if you focus on these 2 basics first.  It does, however, take commitment, effort and time to implement them successfully.  But, the effort will pay off in the long run. 

As Peter Drucker said, “Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.”

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Productivity In The Workplace

September 22, 2016 by

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There are many factors that affect the profitability of a firm.  For managers and directors of firms, one of the most important factors is to increase profitability for their stakeholders.  The income a company earns over a fiscal year must exceed the expenses they incurred.  Profitability is then one of the many reasons management tries to increase the productivity of their workforce.  Productivity in the workplace is a major challenge for many companies, and research over the years have shown that happy employees are more productive than non happy or stressed employees. But how about working remotely? How is the productivity level compared to those working at the office?  For more about this, follow the links below.

Study: Whopping 93% Say They’re More Productive Working Remotely

Catherine Conlan’s spent her fair share of time in offices. These days, though, the rural Minnesota writer clocks in from home to a content marketing agency in Baton Rouge, La. Still, many of the work-life balance challenges are the same.

“There are days where I’m still rushing around to pick up the kids or the laundry just doesn’t get done, because I’ve put a priority on my work productivity,” Conlan says. “But working remotely, especially with an employer who embraces a project- or results-based approach to work and is dedicated to supporting employees’ lives away from work, can make finding a sense balance a lot easier.”

Boosting America’s Workplace Productivity

Here’s the plain truth: whether at home or at work, productivity tends to suffer under stress. And while stress triggers are highly personal, one thing many workers seem to have in common is uncertainty around how to handle personal finances. In fact, according to a recent study commissioned by MassMutuali, while most Americans say they prioritize understanding the importance of their personal finances, many admit they actually know little or nothing about them, and half say they don’t know how much to spend on benefits. Worse, 37 percent of those surveyed find managing their personal finances “somewhat” or “very difficult” and 40 percent say personal financial problems are a distraction at workii.

It’s clear from the research that personal finances bedevil many Americans, especially when it comes to understanding and making the most of their employee benefits. And employee stress doesn’t just affect employees – the prevalence of distracted employees in the workplace poses a huge productivity issue for employers that, if left untreated, will likely become worse.

Productive mobility is poised to give business a virtual boost

Throughout history, new technologies have constantly changed the way we’ve worked. They’ve been responsible for full-scale revolutions. And continued investments have come as corporate demand for worker productivity drives tech spending.

We should expect augmented reality (AR) and virtual reality (VR) to eventually attract increased spending in the enterprise as they combine with new mobile network advancements to make an emerging trend called “productive mobility” a reality.

Productive mobility is about being as productive out of the office as inside, and as productive in a virtual instance as a physical one.

Consider Boeing’s use of augmented reality glasses to streamline plane assembly workflows, decreasing assembly time and reducing errors by 25 percent. This is amazing. It’s also just the beginning of this reality-transforming workplace future.

That’s where critical mobile network developments come in. Many of the most exciting AR applications require instant environmental interpretation, and rapid delivery of contextually relevant information and functionality. VR, in particular 360 stereoscopic video, greatly raises the payload overhead of rich media.

Fixed and mobile broadband network advancements like fiber and 5G, along with service provider-centric content delivery topologies, deliver higher throughput with lower latencies. New convolutional network designs find patterns among previously insurmountable massive data sets, enabling rapid, intelligent predictions about the network, the things connected to it and the users engaging with it.

 

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