Emphasize Your Strengths by Understanding Your Weaknesses

Our country was founded on many strong principles.  One of these principles is that we are a society of people who are self-sufficient.  Our national culture upholds and supports the idea that anyone can achieve success – all a person needs to do is pick themselves up by their bootstraps and get on with it.

This is a good concept, which has built, developed and invented wo64521313rld changing ideas, machines and technologies.  But, when taken too literally, it has also created failures, calamities and disasters.  The paradox of self-sufficiency is to know when you cannot and should not depend only on yourself, to understand when you should ask for help. 

One of the characteristics of highly independent and successful people is the ability to identify the proper time to get help.  The “secret” to being constructively independent, rather than destructively, is to understand your knowledge gaps and then seek out assistance to fill them.  It is not important to know the answers to all the questions, it is important to know where and how to find the people who know the answers.

In our culture’s bootstrap mentality there is a false belief that gaps in knowledge, skill or understanding equal weakness and that this weakness is a character flaw or a moral failing.  Unfortunately, because of this, for thousands of years people have been unsuccessful because – often due to pride, ignorance, ego or misguided notions of independence – they did not get help for these gaps.

Everyone has strengths and weaknesses; it is part of being human to be good at some things, average at most and poor at others.  You can learn to make one of your strengths the ability to recognize your weaknesses or gaps.  Once they are identified, you can ask for help to change or minimize them.  Truly self-reliant people understand their success is enhanced by other’s knowledge and that they can “…stand on the shoulders of giants.”(Sir Isaac Newton).


Ohio Small Business Tax Cuts

64002400Many small businesses across the country relish the idea of tax savings for personal and business matters.  When Gov. Kasich talks about a $696 million tax cut for small businesses, we believe that it will amount to something substantial for our business, when in reality the tax cuts are meager to say the least.  The Ohio Department of Taxation believes that each eligible business would save an approximate $935 a year.  That is hardly conductive to more hiring and giving a boost to the economy as proposed by the current Ohio administration.

Follow the links below for more information about this and other news.


Report: Ohio consumers are at a high risk of ID theft

The National Consumers League has issued a report that analyzes new Federal Trade Commission data that indicates Ohio remains a hotspot in the national fraud epidemic and that Ohio consumers are at a high risk of ID theft.

Ohio was ranked the 20th highest-ranked state in per-capita identity theft complaints to the FTC in 2014. Government benefits, credit card and utilities fraud accounted for most of the 9,161 identity theft complains received in Ohio. Fifty-four percent of Ohio residents who filed complaints reported a loss. The average amount reported paid was $1,428. he Cleveland-Elyria metropolitan area ranked in the top fifty nationally in per-capita identity theft complaint rates.


AT&T continues Ohio job growth, hits milestone

AT&T is continuing its Ohio job growth with the latest round of hiring for call center workers as it surpasses a hiring milestone.

The latest 120 new jobs in the state, including some in Dayton, are pushing the telecommunication giant’s total job growth in Ohio to more than 1,700 in the past two years.

Positions filled in the past two years included IT/engineering, retail, technician, call center, business solutions, and corporate support categories.

AT&T says the hiring reflects its continuing investment in its Ohio network and team. The company made more than 830 upgrades to its wireless network in Ohio in 2014, including the launch of service for former Alltel subscribers in more than 20 northern Ohio counties. The integration of former Alltel towers into the upgraded network increased AT&T’s cell towers in these areas of Ohio by nearly 40 percent.


Most small businesses would see limited savings from John Kasich’s tax cut plan
COLUMBUS, Ohio — More than 90 percent of the roughly 1 million businesses eligible for Gov. John Kasich’s proposed small-business tax cut would save less than $364 per year, according to state statistics.
Kasich and administration officials say his proposal to stop collecting state income tax from small businesses will create jobs and give the state’s economy a boost. But critics say that most of the businesses that would benefit from the change are too small, and the savings too meager, for them to make new hires.

The $696 million tax cut, laid out last week in the governor’s state budget plan, would apply to Ohio business owners who report yearly gross receipts of $2 million or less on their individual tax returns. That includes limited liability companies, S corporations, sole proprietorships, and partnerships.


Achievers Understand the Lessons of Failure

64002400The fear of failure, some experts have called it a fundamental or primal fear found in all humans. Whether or not it’s a primary fear, it’s so common that it’s the basis of or inherent in all motivational or inspirational seminars, as well as being the topic of thousands of books. Much has been said and written about the fear of failure, for good reason.

It holds many people back from achieving their goals and dreams. The average person avoids success because they’re afraid they’re going to fail at the things required to achieve it. There are several reasons why the fear of failure is debilitating. One of the reasons, of why people pass up success, is that they don’t understand the lessons of failure.

The process of failing is often misunderstood. Achievers understand failure, they don’t like it, but they’ve learned to value it. One of the key characteristics of successful people is that they have the desire and ability to learn. They view a setback as an opportunity to gain knowledge and grow.

They ask themselves productive questions. What did I do correctly and how can I make it better in the future? What did I do incorrectly and how can I make it better in the future?  Successful people look for logical answers that produce useful insights, both positive and negative, which then lead to an action plan. Here’s an example.

Joe made a client presentation and was surprised when it didn’t result in a sale. He reviewed the presentation and determined that his information was solid and easy to understand. However, he’d been overconfident and failed to connect the benefits of the product to the client’s needs – a fundamental error. Joe created an action plan to meet with the client again and created a pre-sales checklist to avoid making the same mistake in the future.

Unsuccessful people ask non-productive questions. The answers to these questions are emotionally based, instead of logically based. Often, no useful information can be obtained from these answers. This blocks the person’s ability to learn a lesson from the experience, making forward momentum difficult, usually impossible. Here’s another example.

Steve made a client presentation and was surprised when it didn’t result in a sale. He asked himself unproductive questions (Why can’t I do anything right? Why do these things always happen to me?). He got answers he wasn’t able to use (I’ll never get this. The client is out to get me.).   The plan formulated from these answers is – There’s no use in trying. The opportunity to learn from the lesson of failure is lost.

Success, in spite of the fear of failure, is a hallmark of achievers. They don’t seek it out, but they don’t avoid it either. C. S. Lewis said it well, “Failures, repeated failures, are finger posts on the road to achievement. One fails forward toward success.”


Small Business News

59948705At the beginning of starting a new venture, an entrepreneur or small business owner forgoes many of the financially crippling costs of starting the new business, sometimes with disastrous consequences. Hiring an accountant or a small business coach may seem financially impossible in the beginning, but as you travel the business road ahead you realize how important having the right people helping you is for your business.

Follow more business news below.


Ohio repeats as No. 2 in ‘Site Selection’ rankings 

Ohio came in second in the country in Site Selection magazine’s annual economic-development rankings. Ohio cities big and small also fared well in the rankings released yesterday.

Site Selection magazine Governor’s Cup Competition issues rankings based on economic-development projects per capita and total projects.

Ohio repeated its 2013 performance by coming in second in both competitions among the states.


Corporate tax reform will hurt small business, unless 

Corporate tax reform will pose a big problem for America’s small businesses unless Congress tackles the ‘pass-through’ problem. By letting firms deduct dividends distributions, lawmakers could erase many of the tax complications business owners currently face.

Tax reformers agree the United States needs a more competitive corporate tax system. To be competitive the 35 percent corporate tax rate must come down. But the trade-off for a lower corporate tax rate – the elimination or reduction of deductions and credits – will cause big problems for America’s small businesses.

Their taxes will go up with no offsetting reduction in their individual tax rate.

That’s because most small businesses – and 94 percent of all US businesses – organize themselves as pass-through entities. Sole proprietorships, S corporations, partnerships, and limited liability corporations taxed as partnerships are called pass-through businesses because their profits, gains, deductions, and credits are not taxed at the corporate level and instead pass through to the owners’ individual tax returns. This makes the owners’ returns mind-numbingly complex, but they put up with it because it’s cheaper than paying corporate tax.


The Essential Small Business Resource Is Already Working for You

As a small business owner, you’re probably paying a monthly fee for a bookkeeper, accountant or a CPA. Most likely, you’re turning to these professionals for standard tax, bookkeeping and auditing services only, but your accountant is probably knows your financials as well as you, if not better. Your accountant can be your partner to build a solid financial strategy.

Here’s what to look for in an accountant to get the most out of the relationship:

A trusted advisor.


Ohio Small Business News and other Stories

54640451There may be small businesses that believe social media or marketing will be the answer to some of their financial woes, when in fact, having a quality product that consumers want and need may be the answer to all of our problems. Marketing and social media can help a business promote their products and services, but they cannot sell them. Knowing how to use social media, and knowing what to expect from their use is crucial to any small business owner. Follow the links below for more information about Ohio small business news.


Success Story: Ohio

By Dan O’Brien

Police Officer Invents ‘Bolo Stick’ to Protect Schools.

YOUNGSTOWN, Ohio — The device is remarkably simple: a steel bracket and anchor pin that affixes to the base of a door, preventing an intruder from opening or forcing that door open.

What’s even more remarkable is that no one else has thought of it until now.

“I’ve been a police officer for 28 years, I’m an instructor at the police academy,” says William Barna, inventor and owner of the Bolo Stick, a security tool that he is marketing to local schools and hopes to sell across the country. The name of the product is derived from a common police term, “Bolo,” short for “be on the lookout.”

Over the last several years, Barna, a resident of Howland, became interested in how school systems responded to security threats, such as a potential gunman in the building. All followed the “Alice” plan, an acronym for alert, lockdown, inform, counter and evacuate. “They would shut the doors, lock them, shut the lights and pile desks and chairs in front of the door to make it harder for an intruder to come in.”


Should Ohio’s minimum wage be increased to $10.10?

CLEVELAND, Ohio – The low-wage workers’ movement, which successfully lobbied last year for minimum wage hikes throughout the country, could rally to increase Ohio’s minimum wage to $10.10.

Last week, state Sen. Kenny Yuko, Democrat of Richmond Heights, introduced Senate Bill 25 that would give minimum wage workers in Ohio a $2-an-hour raise in January 2016. The state’s minimum wage is currently $8.10.

Artheta Peters of Cleveland, who earns the current minimum wage after 13 years as a home health care worker, said she is underpaid for providing one-on-one care to the sick and elderly. She is among the home health care workers who demonstrated locally last year as part of the national fast-food workers’ strikes. Peters and her fellow home health care workers rallied, not only in solidarity with fast-food workers, but also to demand a $15 minimum wage in their field.


Beware Of Small Business Wire Transfer Scam

Late last week, the Federal Bureau of Investigation (FBI) issued a wire transfer scam alert for all small businesses in the United States. According to the FBI alert, between October 2013 and December 2014 a total of 1,198 complaints from U.S.- based companies were received dealing with wire transfer scams. Losses from these incidents totaled more than $179 million. The FBI also reports that the scams can follow a Ransomware incident, and may involve a fraudster contacting a vendor and requesting a change of payment to an alternate fraudster-controlled bank account.

How To Mitigate This Type of Scam

If you’re a small business owner, you may be at risk for this kind of scam. The FBI recommends the following mitigation steps for these types of scams:

  • Keep all of your anti-virus software up-to-date.
  • Educate your workforce about security best practices.
    • Be sure that any changes to payments via electronic transfer are verified with an employee of the bank and at a phone number that you utilize for assistance.

Small Business Tax Cuts

64002400The tax reduction small business owners are taking advantage this year is the 75% reduction on the first 250,000 in income. The new tax cuts the governor of Ohio is proposing may seem like a good deal to many small businesses, until those businesses can see, the tax cuts will be minimal. For more news about small business news and what is happening in Ohio, follow the links below.


Meet Congress’s new small business leaders

Rep. Steve Chabot can empathize with small business owners. Before launching his political career – and between his two stints in Congress – the Ohio Republican and seasoned attorney owned and ran his own law practice in Cincinnati.

“We were a small storefront law office, and we had to deal with all the things that come with running a business,” Chabot said in a recent interview on the Hill. “I have seen firsthand the challenges that are faced by small business folks.”

It’s that experience that lured Chabot onto the House Small Business Committee when he first arrived in Washington 1995. After 19 years on the panel (he lost a reelection bid in 2008 only to win back the seat two years later), Chabot last month took over as chairman. He replaces Rep. Sam Graves (R-Mo.), who stepped down in keeping with self-imposed term limits.


Tea Party’s Disastrous Tax Cut Experiment Comes To Ohio

Ohio Gov. John Kasich (R) wants to mimic a tax cut experiment that has already brought fiscal calamity and public service cuts to a state 600 miles west of his.

Kasich describes his $696 million tax cut as a helping hand to small businesses. But the design of the cut would put the bulk of that benefit into the hands of just a few high-income business entities with a handful of employees while providing just a few hundred dollars each to the vast majority of the people who would benefit, according to an analysis by the Cleveland Plain Dealer. For nine out of every 10 companies that would benefit from the Kasich cut, the total yearly savings would be $364 or even less.

For the remaining 10 percent of companies affected, savings could be as high as $8,000 a year, a number that Kasich administration officials acknowledge is far too low to create even a single job per company. Instead of pitching the cut as a direct job creator, the officials are marketing it as an “every little bit helps” move for hardworking entrepreneurs.


How social media can make your small business go gangbusters

Social media is constantly being touted for its brand-building power, and rightly so. But many small businesses fail to reap the expected benefits from their investments of time and money in social media, largely because they haven’t fully grasped the unwritten rule of social media marketing: It’s not which tools you use, it’s how you use them that spells the difference between profitable performance and lackluster results.

Like professional marketers, successful small business owners target their social media activities for maximum impact. While their competitors are adrift in a sea of tweets and blog posts, savvy strategists focus and fine tune their social-media plays. Consider three social media campaigns that generated big results through careful targeting:

  1. When Denver-based Sword & Plough launched its business to recycle military surplus material into tote bags and related products, it had a bold idea and grassroots support, including a $6,500 award from Harvard’s Pitch for Change competition. The firm’s start-up financing strategy focused on building its network of contacts via social media as the springboard for a Kickstarter campaign.

Goal-Setting is a Way to Success

64510516The way to achieve success is an age old mystery. Why do some people attain it and others don’t? Researchers, professors, psychologists and motivational speakers have spent lifetimes attempting to quantify and answer that question. They’ve discovered that, while there are many ways people can attain their dreams, goal-setting is still the gold standard. Here are 3 of the proven methods successful people use to achieve their goals.

Make a plan – A new study (soon to be published in “Behavioral Science and Policy”) has found that many people sabotage themselves at the very beginning of their quest for success. The more they want something the less likely they are to develop a plan and set goals to reach it. Its basic human behavior that most people think good intentions are enough and positive thinking will carry them through.

However, thinking isn’t action, doing is action – good intentions and positive thinking aren’t nearly enough. Overwhelmingly, empirical data and antidotal information shows that people with written plans are much more likely to complete their goals than those who don’t have a written plan.

Break it down – Break the components of the plan down into manageable pieces. A goal that’s not parsed into smaller, practical actions is too uncontrollable and complex. When people don’t have control they feel frustrated, confused, incompetent and inadequate to the task, which leads to abandonment of the objective.

For example, Joe set the goal of “Being a Better Manager”. It was a good goal, but impossible to achieve without being defined and broken down. What did it really mean? How was he to know when he reached it? What did he have to “do” to be successful? He worked with a coach to define, quantify and sort out the components into manageable daily tasks.

Build in consequences and rewards – After the plan is made and broken down into controllable tasks it’s important to benchmark them, and then attach rewards and consequences to each benchmark. If the mark is hit then the reward is given, if it isn’t hit the consequence is triggered. People are much more likely to meet their goals when this happens.

Involving others is intrinsic to this process. People are more successful in reaching their goals when others know about them. Joe and his coach created a system – when he reached a goal he took the afternoon off to golf and when he didn’t reach a goal he spent Saturday mornings cleaning up the break room. Both the carrot and the stick helped him stay on track.

Goal setting and monitoring can be rewarding and worthwhile. Other times it’s tedious and time consuming. That’s why successful people do it and unsuccessful people don’t. Successful people do the things that unsuccessful people aren’t willing to do.


Gov. Kasich’s Budget Proposal

business (6)Many of the states that are considered “small business friendly” are those states that do not have income tax. Gov. John Kasich tax reforms for Ohio and the proposed elimination on income tax from small business owners, is an attempt to help Ohioans share the wealth of the state. Among other proposed tax initiatives is increasing personal exemption for Ohioans earning less than $40,000. For more news about Gov. Kasich tax plans follow the links below.


John Kasich to propose eliminating income tax on most small businesses, boost exemptions for low-, middle-income Ohioans

COLUMBUS, Ohio — The budget proposal Gov. John Kasich will unveil Monday will include reforms that would eliminate state income tax on nearly all small businesses in Ohio and increase exemption levels for lower- and middle-income Ohioans.

Kasich revealed his plan in an appearance Thursday before a conference of the Ohio Association of Community Action Agencies. He also used the event to highlight initiatives in his budget that will help to lift the poor out of poverty and make Ohio’s welfare programs operate more effectively.

His tax plans, touted as “a comprehensive plan for helping all Ohioans share in our state’s prosperity, call for:

  • Elimination of income tax from small businesses — pass through entities such as sole proprietorships and S-corp. companies that report income on the owners’ individual tax returns.
  • Increasing the personal exemption for Ohioans earning less than $40,000 a year from $2,200 to $4,000 in 2015.
  • Increasing the personal exemption for Ohioans earning $40,000 to $80,000 a year from $1,950 to $2,850.

Governor’s new budget to include the elimination of the state’s income tax for many small businesses

CLEVELAND – Cleveland’s West 25th Street is a large part of the city, no doubt, but it is a large part made up of small parts.

“Half of Cleveland’s jobs are in small businesses,” said Sam McNulty. The Market Garden Brewery founder should know—as a small business owner he is an employer and one who could benefit by Governor John Kasich’s budget proposal to be unveiled Monday.

The plan would eliminate the state income tax on small businesses with annual gross receipts of $2 million or less.

“It’s significant and instead of just sending this off to the state… we’ll be able to efficiently deliver those same dollars to the business, reinvest and again creating jobs,” said McNulty. “What this does is this gives all of us the ability to grow the city even more and really supercharge the renaissance we’re seeing.”

The tax cut would cost the state about $700 million over two years and the income tax exemption another $372 million, a fraction of Ohio’s current $60 billion-plus budget.


Big Tax Cuts For Small Businesses

CINCINNATI (Paula Toti) — Governor John Kasich officially released his new budget proposal on Monday. He says the state is doing better financially and it’s time for income tax cuts for everyone. Under the plan if you make less than $80,000 a year, you would see an increase in the personal exemption you can claim. Tax rates would also be cut under the Governor’s plan, with the top income tax rate under five percent (verses eight and a half). The part of the plan getting the most buzz is to eliminate state income taxes on small business. The tax break on small businesses would be big. However, what a lot of people don’t realize is there is currently a big break. In the 2014 tax year, 75 percent of the first 250 thousand in income is state income tax exempt. Kasich would increase that to 100 percent, and the bigger part may be that it would expand to any company with less than two million in gross receipts. The Cincinnati USA Regional Chamber says that’s 85 percent of its members. While it might not mean every small shop will lower prices, the chamber says it likely means more jobs and investing in the local economy.


Small Business News

59350241There are many tax advantages that came into effect for this year for small business owners, and cutting more taxes is one the things Rep. Steve Chabot wants to accomplish now that he is Chairman of the House Small Business Committee. Cutting taxes and regulations are a top priority for the Representative, and the small business community cannot fail to benefit from this agenda. Follow the links below for more news about small business.


Small business lending in Ohio shifts toward institutional investors

The biggest obstacle to opening a small business in Ohio is still financing, and Juanita Darden-Jones can tell you all about it.

Darden-Jones plans to open a coffee and wine shop in downtown Dayton called Third Perk this summer, which will mark two years since she first contacted CityWide Development Corp. about getting help raising the money for the equipment and renovations to open the shop.

“Small businesses are almost impossible to finance,” Darden-Jones said. “Banks are not very kind to us.”

The equipment for the coffee shop cost at least $30,000, and Darden-Jones expects to invest about $30,000 in renovations to the store. But that doesn’t include any coffee, food or wine inventory costs.

Small business lending in Ohio is becoming dominated by institutional investors as approval rates at big banks remain rather slim, and small bank approval rates are decreasing.

Big banks improved their small business lending approval rate to 18.5 percent by December 2014, up from 15.9 percent in January, but still lag behind the national rate of 21.1 percent, according to the Biz2Credit Small Business Lending Index.


Small business agenda: Target taxes, regulations

NEW YORK (AP) — Cutting regulations and taxes are on Rep. Steve Chabot’s must-do list for small businesses.

The Ohio Republican, who became chairman of the House Small Business Committee when Congress took office earlier this month, plans to continue the committee’s focus on how the government burdens small companies.

“If there’s one thing government can do for small business it’s to get the heck off their backs,” Chabot says. “We do over-regulate them. We do overtax them.”

PRIORITIES

Chabot plans to hold hearings to advocate for small businesses, as did his predecessor Sam Graves, R-Mo. Chabot says the committee will focus on the health care law and regulations issued by the IRS and Environmental Protection Agency.

Chabot also plans to push for tax relief for small businesses. He noted that when the Republican-led House passed tax bills in the past, the legislation stalled in the then-Democratic led Senate. He’s looking for more progress in a Congress now controlled by the GOP.

“We think we have a much better chance at advancing a whole range of tax reform issues,” Chabot says.


What an Ohio fire truck company tells us about globalization and free trade

Think free trade deals will help small businesses? It’s a lot more complicated than that. 

For 125 years, some small portion of America’s fire trucks have come from Columbus, Ohio. That’s where the family-owned Sutphen Corp. produces shining red masses of steel and aluminum, loaded with ladders and tanks, the kind of vehicle that towns buy as a promise to keep citizens safe.

But when the recession hit in 2008, Sutphen knew that the United States wouldn’t be enough.

“We saw that we were totally dependent on the U.S. economy, especially municipal funding,” says Ken Creese, the company’s director of sales and marketing. Sutphen’s orders had dropped by some 40 percent, and they were starting to lay people off. They needed new markets, stat.

To find them, the company looked to a country better known for selling stuff to America rather than buying it: China. They hired a vice president for international relations, began responding to solicitations by local governments, and quickly started filling orders. Now, about 11 percent of the 250 trucks Sutphen makes per year sell overseas — not only in China, but Venezuela, Colombia and Peru. Just last week, the company signed a $3.8 million deal with a Chinese fire department.


Small Business Growth And the Top Scams of 2014

Customer Relationship Management business chart on a digital tabDuring the holidays, scams are rampant and catch people unawares, but scams are truly present throughout the whole year and that is why you have to be aware of them. Businesses and individuals alike fall victims to these vile scams and tactics from these individuals, protecting yourself and learning of these tactics can help you avoid them altogether. Follow the links below for more news about small business.


Better Business Bureau’s top 10 scams of 2014

The Houston Better Business Bureau has tallied up the statistics from 2014 and created a Top 10 Scams list. Here’s a heads-up to what scams consumers can expect to see again in 2015.

The BBB’s Top 10 Scams of 2014

Microsoft/computer scams
A caller claims to be from Microsoft or a representative from another computer software company. The caller offers to solve a computer problem or sell a software license in an effort to gain remote control of the consumer’s computer, and later requests a fee for service. Always check out a company first and only hire trusted repair businesses. Microsoft does not make unsolicited phone calls for computer help.

IRS scams
People report receiving calls from “IRS representatives” who claim they owe taxes and must pay or a warrant will be issued for their arrest. Or, they claim the IRS is pursuing a lawsuit against you and you must make a payment immediately. The IRS never uses phone calls for collection purposes. Instead, they only contact taxpayers via U.S. mail.


Small-business transactions hit a record in 2014

A report by BizBuySell.com shows that small-business transactions in 2014 were at the highest level since the online business-for-sale marketplace started tracking data in 2007.

The report aggregates statistics from business-to-sale transactions reported by participating business brokers nationwide.

A total of 7,494 closed transactions were reported in 2014, an increase of 6 percent from 2013, which was the previous record.

This marks the second straight year of such strong activity after several slow years during and immediately following the recession. On average, 2013 and 2014 transaction totals are up 55 percent from the recession and recovery period from 2010 through 2012.


Managing business growth: expert advice for small businesses

Although cash is undoubtedly king, fast growth can wreak havoc on a fledgling business if not managed correctly. When you’re expanding faster than you’re being paid, hiring staff, finding an office and managing stock can take on added difficulty. We held a live Q&A on the topic of managing growth, with advice from a panel of experts. From chasing payments to deciding when to hire, here’s what they suggested:
How can I push a client to pay without losing them?
Late payments cause havoc with an SME’s bottom line. However while encouraging a client to pay, you don’t want to shut the door in their face forever.

Technology can help you here, says Ashley Driver, education specialist at Xero. “There are some great services available to help chase your clients, for example Chaser. We’re seeing some great results from our business owners, accountants and bookkeepers using these types of solutions.”

Another suggestion is to implement a small percentage rise in your product or service, suggests Robert Rutherford, chief executive officer of QuoStar. “If you feel the rise is justified then often you have to stick to your guns,” he adds. “You can also re-contract a set rate or capped rate for the duration of the contract.”