Why Your Employees Won’t Listen to You

business (10)Talk to any manager about the problems they’re having with their employees and one of the main complaints is, “They won’t do what I tell them to do.”  However, the problem is often with the supervisor and not with the employees.  Many mangers don’t want to do the job of managing; they want the employees to manage themselves.

But, if you’re a manager who wants to manage and are looking for ways to get your employees to respond better, the fact that you may be the problem is good news.  If it’s your problem then the solution lies with you, it’s in your control to change.  With coaching, some practice and a little introspection the problem of getting people to follow your instructions can be greatly reduced.  These are the 3 most common errors many supervisors make.

Poor communication skills – The biggest problem people have with communication is assuming it has taken place.  Effective communication skills don’t come naturally to most people, they must be learned.  An effective manager will make the effort to learn the skills.  Ultimately being a better communicator will make your professional and personal life easier.

Don’t want to be the “Bad Guy” – Many managers don’t want to be the bad guy, they want to be liked.  However, kindheartedness is frequently a pretext for weakness.  It’s more important to be respected than liked.  People will like you and still take advantage of you.

Poor or no follow through – Countless managers mistakenly believe, “I shouldn’t have to hold their hand. I should only have to tell them once and they should do it.”  This idea shows a poor understanding of human nature.  People learn through a repetitive 3 step process – instruction, supervision (manager, parent, teacher) and consequences for poor work or praise for good work.

After you’ve corrected your errors and have consistently implemented the changes, you‘ll find most employees will understand and perform better.  However, there will always be difficult employees who no amount of communication will help.  But, with your new skills and knowledge you’ll handle them more effectively.  You’ll be a manager who’s managing.

Nicole Abbott – writer, educator and psycho-therapist


Is Small Business Hiring Slowing Down?

business (10)A Washington Post article by J.D Harrison dated April 30th. talks about  how small business hiring has remain flat in April, and the belief that the projections of greater figures in the small business sector has fallen short. The news can lead one to wonder whether the rising costs of health care and the minimum wage increase has led small business owners to think about those issues first before hiring.

Read more about this topic by following the links below.


Small business weekly: Minimum wage, maximizing loans and expensive limes

A review of the biggest small business and startup stories from the past week, with a special focus on Washington.

SBA slammed: During a hearing last week, Democrats and Republicans on the House Small Business Committee ripped into the Small Business Administration for creating several new entre pre neur ship training programs that have not been approved by Congress while pulling back on some of its long-standing counseling programs. (OSB)

Nation’s job engine? While employers as a whole posted strong job gains last month, small businesses are still struggling to pick up the pace. Hiring by small companies was flat in April, according to the latest readings by ADP, while their share of the nation’s total job gains declined for the fourth consecutive month. (OSB)

Mimimum wage splits businesses: Senate Republicans last week blocked legislation from moving forward that would raise the federal minimum wage to $10.00 per hour. Some small business owners say the legislation would cripple their companies by driving up labor costs, while others strongly favor raising the floor on wages. (OSB)


Many Small Employers Face Rising Insurance Costs Under ACA

Size matters – when it comes to the impact of the Affordable Care Act on employers. For the next three days ideastream health reporter Sarah Jane Tribble will walk us through the differences. She starts the series today by going to a bar.

Paul Siperke is the co-owner of Fat Heads – a popular brew pub in North Olmstead. He has fewer than 50 full-time employees, so he’s classified under the Affordable Care Act as a small business.

He doesn’t have to provide health insurance to his employees. But that’s what he’s been doing despite some pretty crazy volatility in rates.

“They just seemed to keep going up every year.  One year we got a 38 percent increase, another year we got 11. One year we got 3,” Siperke says.”

This year, under the Affordable Care Act, he saw another hike – this one for about 20 percent.

“It just seems odd that we get such a drastic price increase when nothing has really changed with us as far as our employees and health issues,” he says.

Until now, if employees were healthy and claims were few, premium prices were relatively good. But, for a small business, if even one employee was in a car accident or was diagnosed with cancer, insurance costs could skyrocket the next year.


Advice for small businesses navigating Obamacare

Serving as a partner in a health care staffing and consulting firm, health insurance costs were the second largest expense only to employee salaries.

We maintained a commitment to providing health benefits to our team, but each year the cost would climb often by double digits, forcing tough decisions on whether to reduce benefits, increase employee shares or take a bite out of the bottom line.

As a business owner, the decision to offer health benefits is critically important particularly in light of the roll out of the Affordable Care Act.

Health benefits help companies recruit and retain talent in their workforce. A recent survey by Towers and Watson found that more than half of employees surveyed identified the health plan offered as a major reason to stay with their current employer.

Small business has traditionally been at a disadvantage providing these benefits facing higher premiums and administrative costs than large employers.

Much attention on the Affordable Care Act has been on the individual health care coverage options and the technical challenges with the exchange website. Depending on where you stand on the issue, the act has been a great success at enrolling millions of uninsured into coverage, or complete failure in both concept and implementation.


What Does Your Small Business Need?

business (8)It takes a different kind of person than the average Joe to start a business.  The demands and challenges a small business or a startup have are numerous, and the rewards sometimes are not as glorious as one imagined.  Small businesses in the state of Ohio in 2008 totaled 902,369 according to the SBA, and although there has been a shift in employment by the small business sector, the improvement in the economy will surely have a good impact in job creation in the state of Ohio.

Read more business news by following the links below.


Legal-Ease: Small business needs team of advisers

An owner’s intelligence or work ethic is not always dispositive of a small business’s (including a farm’s) success.

In fact, the “advisory team” for a small business can disproportionately affect that business’s success or failure. That advisory team consists of more than the attorney. There are five crucial “partners” for each entrepreneur: attorney, accountant, insurance agent, lender and financial adviser.

A good attorney will help a small business owner minimize liability and make the business practically workable. Very few attorneys can lawfully claim they are specialists because there are limited subject matters for which there is lawful certification as a legal “specialist.” However, some attorneys limit their practices to specified aspects of the law or have deeper passions for certain subject matters over others.


Ignore that Accounting Problem — At Your Own Risk

Show me an entrepreneur who says they’ve never encountered an accounting problem and I’ll show you a liar. That may sound a bit extreme, but the point is simple: from a lost invoice to overlooked write-offs to something perhaps more nerve-wracking (audit, anyone?), perfection in accounting is pretty much a myth. And that’s OK.

But just because perfection is a myth, it doesn’t mean that as you discover an accounting issue, you can shrug it off and chalk it up to the imperfect nature of the universe. Why not, you ask? Because accounting issues are like wounds: untreated, they fester. And they can get nasty — quickly.

Let’s say you do some car detailing and repair out of your garage. It’s a side gig — sort of. You quote jobs verbally and “invoice” the same. After all, you’ve only done work for friends and neighbors, although you have started gaining a few referrals to folks you didn’t previously know. When you collect payment, you prefer cash, but will take a check and deposit it into your personal checking account. You’re now pulling in a nice chunk of change each month from your “side gig.”


The 6 People Every Startup Needs

There’s no magic bullet for startup success, but your team can often make-or-break it, says entrepreneur Bernd Schoner.

Schoner, who has a Ph.D. from MIT and was co-founder of RFID technologies startup ThingMagic, sold his company to Trimble Navigation in 2010 for an undisclosed sum.

ThingMagic had an original team of five co-founders. But by the time the company was acquired, Schoner says only two were remaining – leading him to think more closely about team dynamics.

“There are certain roles that people assume in a typical tech company or startup that make sense and I think if you are careful about that, then your odds of success go up,” says Schoner. He is author of the upcoming book: ‘The Tech Entrepreneur’s Survival Guide.”

While some companies start out with just one or two employees, Schoner says there are six key personality types he believes make for a great team. Here is the recipe for his dream lineup:

No. 1: The prima donna genius
“I think it’s commonly accepted in a tech startup that you better have someone with technical knowledge,” says Schoner. “You want to have someone be able to lead the technical agenda of the team.”

No. 2: The leader
Typically the CEO, Schoner says it’s important to have one person calling the shots.

“For larger founder teams … It can get very tricky if there are five opinions and all have equal weight. Democracy is great, but not in a startup,” says Choner. “The leader or CEO doesn’t always need to be right, but if [he or she] is a leader figure that others can look up to, then that’s a good thing.”


New Funds For Small Business In Ohio

business (3)The U.S Department of the Treasury announced Thursday that it will transfer $18.1 million to Ohio to help small business lending to companies and small business entrepreneurs.  These funds will provide Ohio small business owners the available resources to help create jobs thus improving the Ohio economy.

Read more about this by following the links below.


Ohio offers more money for small business loans, using once-controversial funds

WASHINGTON, D.C. – Ohio just got more than $18 million to loan to small businesses, which officials say should seed $180 million in private loans from banks.

The $18.17 million is being transferred from the U.S. Treasury Department to Ohio’s Development Services Agency, which will work with businesses and bankers to expand or start small companies that are deemed credit-worthy and promising but need help meeting collateral or other underwriting standards.

In some cases, this is because the value of their inventories or real estate declined during the economic downturn, creating a shortfall between their collateral and their financing needs. Bank rules require them to have more money on hand or more value before a loan can be issued.

The federal money, through the state’s Collateral Enhancement Program, can help make that up. It also will help businesses through related programs: the Ohio Capital Access Program and the Targeted Investment Program. The state previously received $12.4 million for these programs and stands to get $24.5 million more once the new amount is put to use, according to Treasury Department figures.


Fed transfers $18M to Ohio small business lending program

The U.S. Department of the Treasury on Thursday announced the transfer of more than $18.1 million to Ohio to support the state’s small business lending program.

Through the State Small Business Credit Initiative, the funds will support Ohio’s Collateral Enhancement Program, Ohio Capital Access Program and Targeted Investment Program.

Officials said Ohio will use the funds to leverage greater levels of private lending and investing in small businesses located in the state, often by partnering with local community banks.

“Ohio continues to leverage federal State Small Business Credit Initiative funds to attract new loans and investments to the state’s small businesses,” said Cliff Kellogg, director of the State Small Business Credit Initiative, in a statement.

“These funds are intended to continue the state’s partnership with local entrepreneurs and small business owners to provide new sources of capital, help create jobs, and improve the economy,” he said.


Playhouse Square seeks to fill empty retail spaces through small-business grant contest

New signs, including archways like the one pictured here, have popped up in downtown Cleveland’s Playhouse Square district during the past few weeks. As the theater district finishes a $16 million transformation of its public spaces, the Charter One Foundation and the Downtown Cleveland Alliance are running a grant contest to revive empty storefronts on East 14th Street and Euclid Avenue. (Marvin Fong, The Plain Dealer)

Small businesses seeking space in downtown Cleveland’s theater district will have a shot at $1,500 to $20,000 in grant funding through a program that has helped fill other empty storefronts in the city.

The Charter One Foundation and the Downtown Cleveland Alliance announced Monday that they’ve teamed up with Playhouse Square to launch a grant competition that ends May 16. The money, $20,000 in all, could help a handful of businesses or a single entrepreneur cover start-up costs such as rent, equipment and fixtures.

Playhouse Square is targeting the Hanna Building, the Hanna Building Annex and the Keith Building — two office buildings and a residential redevelopment where the upper floors are largely full but some street-level retail spaces sit vacant. The empty storefronts, on Euclid Avenue and East 14th Street, range from 420 square feet to 3,257 square feet.


 

 

Small Business Lending And Other News

business (6)According to the United States Small business Administration $3.5 billion were invested in small businesses in 2013 alone.  Although the Small Business Administration does not provide the investment directly to businesses, it partners with private investors that manage the funds that finance small businesses.  One of the banks that is leading the way in providing loans to small businesses in Ohio is Huntington National Bank, with a 46% increase from last year.  For this and other news follow the links below for more information.


Huntington Bank on track to become nation’s largest small-business lender, but profits dip in first quarter

CLEVELAND, Ohio — After several years at No. 3, Huntington Bank is on track to become the No. 1 small-business lender in the United States.

Through the first six months of the federal fiscal year, Huntington has the greatest number of SBA loans. This is especially interesting because Huntington is the nation’s 33rd largest bank by assets and it does SBA loans only in the six states where it has branches: Ohio, Michigan, Pennsylvania, Indiana, West Virginia and Kentucky.

Huntington has catapulted to No. 1 because its SBA lending has increased by about 20 percent, while lending at other banks has fallen, Craig Street, head of SBA lending for Huntington, said in an interview.

In the Cleveland district, Huntington’s lending has soared even more, with a 46 percent boost. Huntington made 396 loans for $38.2 million in the six months ending March 31, 2013, and 580 loans for $54.7 million for the six months ending March 31, 2014.


Small Business Administration, AARP can help business owners older than 50

Are you older than 50 and looking for your next career? New research shows that one in four people ages 44 to 70 are interested in starting their own business or nonprofit in the next five to 10 years.

Did you know you aren’t alone? There are 76 million people older than 50 in the United States. That’s why the U.S. Small Business Administration and AARP are teaming up in April to host National Encore Entrepreneur Mentor Month.

Together we will provide events to help connect encore entrepreneurs with mentors, such as those from SBA’s network of Small Business Development Centers, Women’s Business Centers, and SCORE chapters who can help with strategies to grow an entrepreneur’s business.

We know that kind of training can be critical for the success of a small business. It can help folks bring their experience, knowledge and skills to a new venture, and that can create exciting new opportunities and jobs.


BigCommerce Increases Reach Into Small Business Commerce

BigCommerce is known for the big brands that are using it to get eCommerce sites up and running quickly. Clients include Gibson Guitar, YETI Coolers and many others.

But the company says that BigCommerce isn’t exclusively for major national brands. Small businesses can and should be taking advantage of what the eCommerce platform can offer.

In an interview with Small Business Trends, BigCommerce CPO Westley Stringfellow said:

“The reality is BigCommerce is built for business, large or small. Our vision is to power small business. Our role is to amplify the merchant.”

If your business is in the market for an eCommerce platform, BigCommerce appears to be a powerful option to consider. Having your own store online can help you to build your brand and break free from other services like eBay or Amazon.

Stringfellow says:

“It’s very clear that as we grow, merchants want to have their own presence. They want to grow their brand. It’s hard to do that on eBay.”

BigCommerce users have access to dozens of store design templates, many of them free, as well as hundreds of apps to help you manage your store. Many of these apps are also free.


How To Keep Score For Your Business

business (4)Many small businesses – and small teams in large ones – work hard without working smart. More effort is exerted than necessary and the results are that the business is less efficient.

So how do we work smarter and more efficiently?

The answer to this is dashboarding. A dashboard is a tool many newer businesses are using as a means of charting the work they do and projecting future outcomes where applicable, such as in sales and the green energy sector.

Among the common programs to create a dashboard are Microsoft Excel and the Numbers app.

How to Create a Dashboard

Using a spreadsheet, the top rows should title the tab. Below that, the columns for important data need to be input. The rows on the left hand side that run from top to bottom will note the project, customer, or prospect.

Using a Dashboard to Track Sales

For sales professionals, the dashboard not only helps you stay on track, but also enhances your progress and increases your income. When you dashboard, you’ll not only have your customers’ information in one place, but you’ll also note important information such as:

  • When you called last
  • When you’ll call next
  • The reason for calling
  • Notable information

Additionally, many sales people like to note how many “points of contact” they’ve made so as to track just how many times they have to call someone to make a sale.

Secure Your Future With a Dashboard

David Katz was an intern with a green energy company in New York City when he was preparing to graduate from Columbia University. The position was only meant to last the summer, but during that time, Mr. Katz did a complete overhaul of the company’s energy measurement and billing methods via dashboard.

When the summer ended, the dashboard was deemed too valuable to lose, as was its master. Mr. Katz is now one of the top players at this company that may go public in the next five years.

If this wasn’t enough, the dashboard also added to the young man’s legacy. Those in his circle have replicated his actions and dubbed the process he enacted as “pulling a Katz!”


Taxes, Penalties And Your Business

business (9)The cost of starting a new business depends on the business model or the industry you are entering. A home based, consulting home business or free lance is much cheaper that opening offices some place, and buying office furniture, installing new phones, electric, insurance, etc. The cost of starting a home based business could be only a few thousand dollars, compared to the figures of the small business administration a few years back that estimated the opening of a new business as $30,000.  The cost associated with opening and running a small business is high, but there are many expenses that you may be able to postpone or even get by without worrying too much about it.  One of the expenses that you can absolutely not postpone is getting an accountant that will take care of the taxes and government filings your business needs to do to avoid penalties that you could incur otherwise.

Read more about this topic by following the links below.


Small Business Owners Have a $4.5 Billion Payroll Tax Problem

Every month, employers across the U.S. send money to the IRS to cover payroll taxes—levies drawn from employee pay to cover Social Security, Medicare, and unemployment insurance. Many botch the process. The IRS issued 6.8 million penalties totaling $4.5 billion related to these employment taxes for the year ending last September, according to recently published data from the IRS (PDF).

Those numbers are down from 2009, when the IRS issued 7.9 million penalties for $7.1 billion. The government doesn’t say what share of the fines were handed out to small businesses, but large employers are generally better equipped to stay current on ever-changing tax rules.

Why are businesses incurring enough in annual penalties to pay for a new Navy destroyer?

As companies get bigger or smaller and hire different types of employees, the rules they must follow can shift. Tax collectors often change rules on their own accord, meaning a business that paid payroll taxes on a monthly basis one year might be expected to pay every two weeks in the next. “There are so many little rules for a small business owner to stay on top of,” says David McKelvey, a New York-based partner at accounting firm Friedman.

McKelvey advises his clients, which generally have at least $1 million in annual sales, to outsource payroll services. Companies such as ADP (ADP) and Paychex (PAYX), to name two of the largest payroll firms, have the resources to stay current on tax rules and in many cases will guarantee customers against payment of IRS penalties, McKelvey says.


Small Businesses in Limbo Again on Tax Breaks

Small businesses are in limbo as they wait for Congress to make decisions that could save them a lot of money.

Bills in Congress would extend tax deductions widely used by small businesses making equipment or property purchases. One, known as the Section 179 deduction, has shrunk to a maximum $25,000 this year from $500,000 in 2013. Another, called bonus depreciation, expired at the end of last year.

The deductions are a big deal for small companies, saving them thousands or even millions of dollars on capital investments. But because Congress decides every year how big the deductions will be, owners can’t plan their equipment budgets until lawmakers vote. And in recent years, worried about the ballooning federal deficit, Congress has put off those votes, sometimes until late in the year.

The annual uncertainty hurts small businesses looking for a break when their combined federal and state tax rates run as high as 40 percent, says Doug Bekker, a certified public accountant with the firm BDO in Grand Rapids, Mich. They don’t know if they should make the purchase in the current year or defer it. And as the economy gets stronger and businesses are more profitable, they’re concerned about tax bills.

“If you talk to the typical small business out there, there’s a very high level of frustration,” Bekker says.


It’s getting cheaper to buy a small business in Baltimore

The cost of buying a small business in Baltimore has dropped by more than 11 percent during the last year, according to BizBuySell.com.

The website reports that the median asking price of  businesses for sale in Baltimore is $255,000, a $33,000 decline (11.6 percent) from the end of the first quarter in 2013.

Meanwhile, small businesses are generating more revenue than they were a year ago. BizBuySell reports business had median revenue of $496,654 during the first quarter, up from $480,000 during the first quarter last year.

BizBuySell compiled its numbers based on listing data from 248 businesses.


Taxes, Hiring And The Minimun Wage In Ohio

business (7)It is the tax season and talk about taxes, penalties, tax cuts, minimum wage and hiring are the talk of the town.  For everyone that is still procrastinating about doing their taxes, I just want to remind you you ONLY have 10 DAYS left.   If you are not ready nor will be ready in ten days time, it is probably wise for you to file and extension to file later and avoid those pesky penalties the IRS will impose on you. For more news about what is happening in Ohio please follow the links below.


Push for $10.10 minimum wage would create winners, losers in Ohio

Amy Zickefoose’s husband works long, difficult hours with machines in Tennessee, hundreds of miles from their Mansfield home . For this dangerous work, he receives $11 an hour.

State and federal politicians have proposed raising the minimum wage to $10.10 an hour by 2016, but Zickefoose said fast-food employees shouldn’t be paid that much.

“I definitely don’t feel (they) should make almost as much as my husband,” said, Zickefoose, adding that she doesn’t believe an increase would help her family . “I know his boss wouldn’t give him another dollar.”

An increase in the minimum wage, which is $7.95 an hour in Ohio, would mean layoffs and potentially higher food prices, but also better-paid workers and potentially lower costs for social services. Whether that sounds like a great or horrible idea depends largely on where you fit into the workforce.

“From the employees’ perspective, a wage increase is always appreciated,” said Randy Davies, president and CEO of the Chillicothe-Ross Chamber of Commerce. “There are many aspects a small business owner  would have to adjust.”

The Congressional Budget Office estimated 500,000 workers, or 0.3 percent of the American workforce, would lose their jobs by 2016 if Congress raised the minimum wage to $10.10 an hour. However, another 16.5 million would see their wage increase, the report stated.


Faber: Tax cuts, regulatory reform has Ohio going in the ‘right direction’

LIMA — The leader of the state Senate claims Ohio is moving in the right direction, but that is not good enough and more work needs to be done.

Before Republican Gov. John Kasich took office, the state was losing 100,000 jobs per year for several years, Senate President Keith Faber, R-Celina, said. In the last three years, the state has seen private enterprise create 238,000 jobs, including 300 jobs at Ford Motor Co. Lima Engine Plant.

Under former Democratic Gov. Ted Strickland, Faber pointed out the state’s “rainy day” fund dropped to 89 cents and Kasich inherited a state budget that was $8.5 billion in debt. Today, the “rainy day” fund is approaching $1.5 billion and the budget is balanced.

“We are going in the right direction now,” Faber told about 100 people Friday during the Allen County Republican Party luncheon at the Elks. “Ohio is doing better, we are doing better, but better is still not good enough, because if we sit on our laurels than we should expect to go back to the bad old days of 2010, and 2009 and 2008.”


Survey: Ohio business owners hold off on hiring

More Ohio small and mid-size business owners are expecting higher sales and profits over the next six months compared to a year ago, according to new survey results released today by The PNC Financial Services Group Inc.

PNC Bank, Ohio’s fourth largest bank by deposits held, surveys business owners and customers twice a year, gauging sentiments about the economy.

On a less-positive note, the same Ohio business owners told PNC that even though business looks to be improving, it doesn’t mean they plan to hire more people.

“Ohio business owners are still very guarded,” said Mekael Teshome, PNC economist.

The outlook has brightened across the local, national and global economies, Teshome said. For example, six months ago the U.S. government was shutdown.

But small Ohio business owners — who do the majority of the hiring — are looking for more goods news before they risk the investment.

“I see this as indicating businesses are pretty much playing defense. There has been some volatility in Ohio’s economy. We hit a bit of a speed bump in the fourth quarter” from declines in government employment, Teshome said.

“I think that speed bump had something to do with firms taken a more precautionary approach,” he said.

“The other reason I think is the manufacturing rebound is really approaching a more mature, more advanced stage. I think there will be continued improvement in this sector, but not of the same magnitude we saw in 2012,” he said.


Is Your Small Business Due A Refund?

business (6)Some of the most interesting news coming for small business owners this week is as follow. If you have filed taxes with the Ohio department of taxation and think that you may had paid too much in taxes, now it’s the time to find out if you are due a check.  If you have specific questions about it you can also give them a call.  The phone numbers for you to call are listed below, give them a call, it may be worth your while.


Ohio looks to return money to small businesses 

The Ohio Department of Taxation is writing checks to small businesses, and some area employers may be eligible to receive money.

That was the gist of Tuesday’s meeting between State cabinet directors, the Youngstown Warren Regional Chamber of Commerce and local small businesses at the Covelli Center, as various government officials shared information about how to take advantage of money available to grow their businesses.

Business owners can call 1-888-405-4039 for general tax questions, or 1-888-722-8829 for questions specifically about the commercial activity tax.


Ohio businesses must comply with Ohio EPA air pollution standards

I plan to buy a small manufacturing business in Ohio. Do I need an air permit?

If you will be using manufacturing equipment, your business must comply with certain environmental regulations. In particular, air pollution regulations are closely monitored and enforced, so you should understand these regulations and obtain any appropriate permits. Ohio EPA may be willing to guide you in this process, but if you aren’t sure about your permitting status, consult an attorney.

When does Ohio require air permits?

Ohio usually requires a “permit to install and operate” (PTIO) before air pollution sources are installed. An air pollution “source” may be anything from an industrial furnace stack to a paint booth, or even a gravel roadway that creates dust.

Are there any exceptions to air permitting requirements?

Yes. There is an exception for very small (“de minimis”) sources of air pollution that have the potential to emit no more than 10 pounds of any individual pollutant in a 24-hour period of continuous operation. This exception also applies to sources that would emit more than 10 pounds if operated continuously for 24 hours, but never do so in normal operations, but the operator must keep records showing that the 10-pound threshold is never exceeded.


FirstEnergy Solutions billing customers for reserve power during arctic weather

AKRON, Ohio — January’s arctic weather drove up heating bills. Now it’s about to increase electric bills for some consumers and businesses.

FirstEnergy Solutions is preparing to bill about 2 million of its 2.7 million retail customers a surcharge for expenses the company will soon have to pay for reserve power it needed when temperatures plummeted below zero.

Residential and small business customers whose electricity bills show FirstEnergy Solutions as the supplier will see a one-time charge of $5 to $15 between May and July.

The 500,000 residents and small businesses that buy from FirstEnergy Solutions through the Northeast Ohio Public Energy Council, or NOPEC, will not face the extra charge, said Diane Francis, FES spokeswoman, because the NOPEC contract prohibits it.


Why Must You Have 90 Day Goals for your Business?

business (11)Why Goals Are a Must-Have for Any Business

We all love to dream big for our companies. That is, after all, why most of us started our businesses. One day, we had a dream that we decided to turn into something real. The fact of the matter is that we all love dreaming more than doing. Dreams aren’t worth much without some serious hustle. Without doing the work, you are not going to see your company grow or succeed. That’s why setting goals and working toward those goals is such an important part of running a business.

Research has proven time and time again that people who set goals have a much higher likelihood of reaching those goals and succeeding in whatever they’re trying to accomplish than those who don’t set goals. The problem for many of us, however, is that we either don’t know where to start when setting goals or we set our goals unattainably high and give up when we don’t reach them. So how do we set goals that will help us move our businesses in the right direction consistently? Here are a couple quick tips:

1. Don’t try to create too many goals at once
Researchers on productivity have found that you really can’t focus on more than about 5 things at once. Creating goals with several sub-goals will only cheat you out of your productivity.

2. Keep your goals “smart
Your goals need to follow these five guidelines:

  • Keep your goals specific. Instead of saying “grow my business”, say “increase my customer base by 10%.”
  • Make your goals measurable. “Make 10% more in profit over the next 90 days.”
  • Every goal should be actionable. They should start with an action verb. “Call two more customers a week.”
  • Be sure to keep your goals realistic. Instead of trying to double your sales, aim for a 15% increase.
  • Your goals should always be time-bound. “Gain 5 customers by April 1.”

Make goals, write them down, keep them few in number and make them “smart” and your business will be on its way to being the company of your dreams.