Success Isn’t a Solo Act

December 17, 2014 by

 business (11)No matter how you feel about how he left, it’s good for Akron and Cleveland to have him back – he, of course, is LeBron.  And no matter how you feel about who’s the greatest basketball player of all time, there’s no denying he’s one of the elite.  It’s his emphasis on teamwork, among other things, that’ll get him into the Hall of Fame and maybe help him reach his vision of being the first billionaire athlete.

LeBron knows his goal of winning another championship will be achieved with teamwork, “I just bring the determination to win.  Me being an unselfish player, I think that can carry on to my teammates.  When you have one of the best players on the court being unselfish, I think that transfers to the other players.”

Great leaders understand their success is the result of other’s dedication, inventiveness and enthusiasm, as well as their own efforts.  But, in the United States we tend to downplay the concept of joint effort.  We put a lot of importance on the ideas of individualism and self-determination, concepts which have served us well.

However, these ideals can create problems when ineffective people become too enamored with their own achievements and take too much credit for their successes.  We all know people who were born on third base and go through life thinking they hit a triple (Barry Switzer).   Effective leaders know they deserve some of the praise, but definitely not all or even most of it.

They know their success comes from people showing up for work day after day and efficiently going about the business of doing business – even when their kids are sick or they had to get up early to shovel out the driveway.  A smart manager knows the employees should get credit for the company’s accomplishments; they’re the ones doing the work of making his vision a reality.

The true genius of effective leadership is to recognize implementing his vision isn’t just his responsibility.  He knows that achieving his goals rests on his ability to seek out and listen to ideas from everyone in the company, it’s a group effort.  A person’s success isn’t a solo act, except in the minds of narcissists.  It’s the result of good fortune, hard work, talent and a host of other people.

 

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Workplace Stress and its Ramifications

December 10, 2014 by

business (9)According to a Center for Disease Control and Prevention article and a survey done by Northwestern National Life, 40% of workers today report that they consider their job as being “very or extremely stressful.” And according to Northwestern National Life, one-fourth of employees view their jobs as the number one stressor in their lives.  Job stress has become a very common and costly problem that affects the United States workforce, and a problem that needs to be addressed by organizations and individuals as well. For more about this topic follow the links below.

What you need to know about workplace stress

TORONTO – John Tory was officially presented as mayor of Toronto Tuesday during an afternoon ceremony at city hall.

The job is no doubt stressful:  it’s at least four years long, 24 hours a day, includes no scheduled vacation time and puts every decision into the media spotlight.

So what is stress? Physiologically, we think of stress as the brain’s response to any demand.  And different types of stress have different effects – you can have stress from a sudden event like losing a job, or a traumatic event like an accident, or just routine stress related to the everyday pressures of life – which politicians feel a lot of because of the scrutiny they’re under.

The commonly referred to fight or flight response is the body’s response to stress. It is a mechanism that evolved thousands of years ago to respond to situations like being attacked by an animal.

‘Medicalising’ workplace stress could worsen staff morale, psychologists warn 

Low morale is too often treated as an “adjustment disorder”, which risks worsening the worker’s condition. Photo: Gabrielle Charotte

At least one third of workplace stress claims are due to “low morale” but are regularly being treated as clinical disorders, Australian psychologists have warned.

With workplace mental health problems costing businesses $10 billion a year, an Australian Psychological Society conference this week heard that more than 30 per cent of compensation claims were morale-related and therefore preventable.

Clinical and organisational psychologist Peter Cotton told the conference low morale was too often treated as an “adjustment disorder”, which risked worsening the worker’s condition.

“‘Medicalising’ this issue could be counter-productive and make the employee worse,” he said.

Workplace Stress Can Boil Over Months Later

New research suggests workplace stress can lead to counterproductive workplace behaviors that may not surface until weeks or months afterward.

It is common knowledge that a variety of workplace issues ranging from a seasonal surge in business, or a new manager, can lead to stress that results in immediate problems.

However, the impact of the stress may be underestimated as problems may surface down the road.

San Francisco State University organizational psychologist Dr. Kevin Eschleman determined many employees wait weeks or months before engaging in “counterproductive work behaviors,” like taking a longer lunch or stealing office supplies.

As a result, this behavior, which by some estimates costs businesses billions of dollars annually, may actually be far more expensive.

“People don’t just respond immediately with these deviant behaviors. They may also have a delayed response that isn’t caught by the organization,” said Eschleman.

“That means the organization is not taking into account long-term costs associated with these delayed behaviors.”

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Workplace Stress – Now is a Good Time to Pay Attention

December 9, 2014 by

business (1) The holidays are here and most likely your employee’s stress levels, which were high to begin with, have increased to ultimate, super high.  So why, as their manager, should you care?  Stress is a part of life and isn’t it the employees private concern on how they take care of it? The answer to that question is a resounding “no”.  An effective manager is aware of workplace stress and takes steps to deal with it.

People’s jobs typically require 40 to 50 hours a week – both at a worksite and, with the advent of personal electronic devises, at home during unofficial work time.  Their employment is a big part of most people’s lives, as is the stress which comes from it.  Personal stress and professional stress are linked and they influence each other more than ever.

A successful boss is aware of how workplace stress is an important part of an employee’s life and takes steps to relieve it.  Because, not only is it good stewardship, it’s important for the company’s bottom line.  A conservative estimate is that job stress costs businesses more than $300 billion a year (American Psychological Association, 2013).  Stress leads to absenteeism, diminished productivity, higher health care costs, and theft of property, time and money.

It also causes employees to quit their jobs; turnover is directly affected by stress.  Almost 1 in 4 people (24%) gave “too much stress” as a reason they would quit their job (Randstad, 2014).  Inadequate pay and limited opportunity for advancement were the only reasons that scored higher.  Unfortunately, pay and advancement are often something a supervisor can’t do anything about, particularly in a small business.

But, stress on the job is something she has power over, it can be controlled in many ways.  There are some fundamental time tested techniques, and some innovative ones which are geared to a particular worksite or type of employee.  Skilled mangers will learn and apply these ideas, because healthy stress reduction starts at the top and works its way down.

A supervisor’s negative viewpoint filters down and impacts the whole team.  Workers often identify their boss’s behaviors and attitudes as the primary stressors.  Now is a good time for managers to take an inventory of their own attitudes, as well as the employees.  Going into next year with the idea to increase the company’s bottom line through reducing workplace stress is a worthy personal and professional goal that everybody benefits from.

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Tips To Grow Your Business for 2015 and Other News

December 4, 2014 by

business (5)As 2014 comes to an end, small business owners and organizations start thinking and strategizing for the coming year. Many companies begin the year with new budgets for different departments, and strategies for their marketing campaigns are reevaluated again if they are not working, or if they need to take a different direction. Healthcare packages and other financial incentives for their employees can be evaluated to compare prices and offer them better choices than the previous year.  Follow the links below to read more about small business news, and ways to promote your business for the coming year.

11 Foolproof Ways to Grow Your Small-Business Facebook Following

Your business may have a solid marketing strategy, but are you an effective Facebook marketer?

Facebook estimates that it is home to more than 30 million active small-business pages. How will yours get noticed? How do you turn one fan into 1,000? Here are 11 creative (and perfectly legal!) methods to generate a Facebook following that convert likes to sales fluidly:

1. Make your Facebook page home.
Once you have set up a comprehensive business page, request a personalized web address, such as www.facebook.com/ENTMagazine. Promote your new hub of business across your other social media profiles (LinkedIn, Twitter etc.) and on printed marketing collateral including business cards, highlighting: We’re on Facebook!

2. Analyze your advertising efforts.
Through the admin panel of your page, or the Adverts Create Tool, you can orchestrate simultaneous marketing campaigns on your budget. The benefit of Facebook advertising initiatives is that it tracks your customers’ responses in real figures. Examine what works and engineer your efforts according to that response.

 Can small business help Russia bear West’s sanctions? Putin hopes so

 Moscow — Admitting that Russia has suffered a “difficult” year and faces what now looks to be permanent ostracism from the West, Vladimir Putin on Thursday argued that the current economic malaise is a matter of national security that will determine the country’s ability to survive.

That appears to make it official: the Kremlin now believes that it’s locked into a replay of the cold war, which it does not intend to lose this time. “We are ready to meet any challenge of the times and win,” Putin said.

But in a startlingly new appeal, Putin said in his annual state-of-the-nation address that the way forward is to liberalize the economy and let small business flourish in Russia.
The Russian president rolled out a series of liberal economic reforms in his state-of-the-nation speech today, saying that clearing away bureaucratic red tape and offering tax breaks to small business would soften sanctions’ bite.

Top Retirement Strategies: Small Business Owners

As a small business owner, you are completely responsible for your own retirement planning. Unless your small business is just a side job, you don’t have an employer to set up a retirement plan or choose a set of possible investments for you, and you’re definitely not getting a pension. Further, if you have employees, you may feel responsible for helping them plan for a successful retirement.

This article will discuss the considerations and retirement savings plans that you, as a small business owner, should consider when planning for both your own retirement and that of your employees.

Develop an Exit Strategy

It might seem strange that developing a business exit strategy should be one of your first considerations when planning for retirement. But consider this: The small business you spend your life building might become your largest asset. If you want it to fund your retirement – and if you want to actually stop working – you’ll have to liquidate your investment.

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Financial Decisions For You and Your Business

November 25, 2014 by

business (7)The 2012 statistic for non employer firms in the United States was close to 23 million.  Non employers are those individuals that are known as self-employed and their businesses are what we called sole proprietorships.  They have no paid employees and the business income is not the sole source of income for most of those individuals. To read more about business news follow the links below.

The 3 Decisions That Will Change Your Financial Life

There’s nothing worse than a rich person who’s chronically angry or unhappy. There’s really no excuse for it, yet I see this phenomenon every day. It results from an extremely unbalanced life, one with too much expectation and not enough appreciation for what’s there.

Without gratitude and appreciation for what you already have, you’ll never know true fulfillment. But how do you cultivate balance in life? What’s the point of achievement if your life has no balance?

For nearly four decades, I’ve had the privilege of coaching people from every walk of life, including some of the most powerful men and women on the planet. I’ve worked with presidents of the United States as well as owners of small businesses.

Across the board, I’ve found that virtually every moment people make three key decisions that dictate the quality of their lives.

If you make these decisions unconsciously, you’ll end up like majority of people who tend to be out of shape physically, exhausted emotionally and often financially stressed. But if you make these decisions consciously, you can literally change the course of your life today.

How Much Time Do Your Employees Spend Doing Real Work? The Answer May Surprise You. (Infographic)

Your employees are at work. Sure. But there’s a better than 50 percent chance that they aren’t getting real work done.

Employees say that they only spend 45 percent of their time at work actually completing their primary job duties, according to a survey of 2,000 office workers conducted by management software developer AtTask and market research firm Harris Interactive. That means more than half of their hours at the office are spent doing other things. Have a look at your latest payroll statement: that’s expensive lost productivity.

Wasted time at the office goes toward taming the ever-spawning inbox, handling administrative tasks, going to meetings and dealing with miscellaneous interruptions, according to the survey.

For more data on the culture of the current office community, including how business employees prefer to communicate and what causes most workplace conflicts, have a looksee at the infographic embedded below.

Oh, and then get back to work.

Holidays vital for small business survival

ZANESVILLE –

When Tami Neff flips the closed sign in Tami Loves’ front door to open during the holiday season, she holds with her hope for her store.

During November and December, her small retail business will make about 75 percent of its annual profit.

According to the National Retail Foundation, sales in those two months account for about as much as 30 percent of annual sales for individual retailers and 20 percent of the industry’s $3.2 trillion in annual sales.

Forecasts for this year’s holiday spending anticipate a 4.1 percent increase of $617 billion from last year when spending was up 3.1 percent over 2012. However, an analysis by international financial consulting and advisory firm Deloitte suggests the increase could be as much as 4.5 percent.

Ohio retail estimates will not be available until Monday, but Tom Poorman, president of the Zanesville-Muskingum County Chamber of Commerce, said he expects Zanesville’s numbers to be similar to the national numbers. That is good news for the 670 members of the chamber, he said, about 90 percent of which are run by small-business owners.

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Can Lousy Managers be Changed?

November 18, 2014 by

business (10) There are a lot of lousy managers, everyone has met them, worked with them and worked for them.  They can create havoc in a workplace, particularly in a small business where their impact is profound.   Many businesses have closed due to incompetent managers.  Because of their influence it’s vital for their supervisors to take responsibility and evaluate the situation – can they be turned into good managers?  The answer is yes, maybe and no.

Yes – some lousy managers can be turned into good ones.  Their poor management skills are usually not their fault.  They were never taught how to be effective and are doing the best they can.   They’re eager to learn, motivated to grow and respond to training and mentoring.  They can be good managers, they can be changed.

Maybe – some lousy managers can be turned around.  These managers know that they’re not doing the best they can.  But, they don’t change because they haven’t been told directly and honestly that they’re doing a poor job, subtle hints don’t work.  Nor, have they had to suffer the penalties of being a lousy manger.

Unfortunately, human nature is such that many people give the least amount of effort until they are forced to do otherwise.  The longer they’re allowed to get away with harmful behavior the more they’ll do it.  When appropriately confronted with facts and consequences, they’ll respond and change with direct supervision, training and an action plan.

No – some lousy managers can’t be saved.  They were unsuited to or ambivalent about being a supervisor from the start and never committed to the position.  Or they may have been adequate at one time, but now don’t care.

No matter the reason, no amount of supervision, training or disciplinary action will help them be a good manager.  No one can make them care about themselves, the company or the employees.  They’re either unwilling or unable to change and have to be let go.

Lousy managers will always be around and some will change, others might change and a few won’t change.  It’s up to their supervisors to recognize which type they’re dealing with and take the appropriate action.  After all, it may save the company.

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Want to Sound Smart? Don’t Use Buzzwords

November 6, 2014 by

business (11)One of the main uses of communication is to convey meaning, emotion and information to others.  People also attempt to use language to create and form the image they’d like others to have of them.  It happens every day, in many different ways, through a variety of mediums – sometimes successfully, but often times not.

This is true for both personal and business communication.  In business the words you choose to use reveal a great deal about yourself to others, both professionally and personally.  Along with appearance, language is fundamental in creating the image people form about you.

Words provide structure and meaning for your thoughts, beliefs and ideas. The terminology you choose, how you say it, and to whom you say it gives clues about your: level of education, actual knowledge on the subject, comfort level with the current circumstances, job satisfaction, commitment to the product or service, state of mind and outlook on life.

Because other’s perceptions of us are so closely tied to language it’s a big mistake, in a business setting, to use buzzwords incorrectly or that are old and out-dated.  They’re also often used – both unintentionally and intentionally – to complicate rather than simplify issues.  Everyone has been in a meeting, read an email, or talked with a coworker where this happened, resulting in an unfavorable impression of the person.

Many people use buzzwords to try to sound smart, which only gives the impression that they don’t know the topic or are unconfident in addressing it.  They’re also regularly used by people who’re insincere and just “BSing”.  When used incorrectly or excessively buzzwords can do serious damage to your reputation and creditability.

This is particularly true if the business communication is written.  If you’re using buzzwords to impress or cover up a lack of knowledge, but don’t know what you’re talking about, it’s easier for others to see the mistakes and misusages in writing.  And once it’s in writing it’s there forever for anyone to see and mock.

Clear, simple and concise communication will make you sound like you know what you’re talking about, not buzzword filled sentences.  So, the key takeaway here is to pivot your strategy by finding bandwidth to hack and gameify your wheelhouse through synergy.  Or not.

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Ohio’s Economy

October 28, 2014 by

​business (5)Election Day is right around the corner and candidates are eager to tell you that Ohio is better off today than it was a year ago.  The economy is doing better thanks to their diligent work, astute maneuvers, and their hard work, etc. etc……..Before you cast your vote, here are some statistics that while they may not help you voting, may give you a clue as to the state of the economy.  The United States unemployment rate last September 2013 was 7.2% while this September 2014 is 5.9%. In 2009 when President Obama took office the economy had reached a 10% unemployment rate (Oct. 2009). The Ohio Unemployment rate today is 5.6% compared to 5.7% last month, and 7.4% last year. So, are we doing better? Is the economy mending? Are the taxes we pay now higher now than they were last year? Follow the links below for more information about the state of Ohio’s economy.

OHIO SMALL BUSINESSES Tax cut goes largely unclaimed

COLUMBUS
A tax cut for small business-owners in Ohio hasn’t been claimed as much as expected, leading some to shell out hundreds of millions in taxes that state law didn’t require them to pay.

Republicans including Gov. John Kasich have promoted the tax deduction as a way to help small businesses expand. Owners could take a 50 percent tax deduction on up to $250,000 of income for 2013.

The Columbus Dispatch reported that just 379,000 business filers took the tax deduction as of Oct. 19. That’s roughly half of the 717,000 filers the state’s Department of Taxation anticipated when the GOP-dominated Legislature passed the tax break in June 2013.

The newspaper reports that those business filers saved $287 million in income tax. That’s below the $533 million in projected savings. The average filer — those entities whose profit and income are one in the same — saved about $760.

​Ohio small businesses paid way more income taxes than they had to last year

Ohio small businesses paid hundreds of millions of dollars in income taxes they didn’t have to, according to a story in the Columbus Dispatch.

Last year, Ohio business owners could receive a 50 percent tax deduction on up to $250,000 of income.

About 379,000 tax filers took the credit out of the 717,000 filers the state’s tax department thought could do so.

Those businesses saved $287 million of the $533 million the state believed could be saved.

Smaller businesses in Ohio turn cautious

Owners of small and medium-size businesses in Ohio are growing more cautious about the outlook for their sales and profit in coming months.

Just 39 percent of the business owners expect sales to increase in coming months, and only 29 percent predict a higher profit, according to PNC Bank’s semiannual survey of business owners released yesterday.

Both numbers are lower than the results of the spring survey and the one taken a year ago.

At the same time, though, the survey found that 82 percent of business owners are optimistic about their company’s prospects over the next six months. That percentage is consistent with previous surveys.

The seemingly contradictory results reflect an Ohio economy that is growing more slowly than the national economy, PNC economist Mekael Teshome said.

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Are You Stressed Running Your Business?

October 15, 2014 by

business (10)More than half of the businesses that start each moth are home based businesses, and more than 500,000 new businesses start each month.  Unfortunately, more employer businesses shut down each month, and not surprisingly as a small business owner you can understand why.  The stress of running a business-regardless of the size- are numerous, and for a business owner, he or she has to deal with the issues and find a solution anytime they come up. Time constraints, cash flow issues, worker related issues have to be dealt in a timely manner, and the business owner finds himself doing the job of several people in a daily basis.

For more information about small business news, follow the links below.

Common Stresses – and Reliefs – of Small Business Owners

Being a small business owner doesn’t come with a job description, and more often than not it includes unforeseen stresses and challenges that are out of the business owner’s control. As a result, more and more entrepreneurs are finding ways to balance the demands of business in both practical and surprising ways.

Common Stress #1: Lack of Control 

While being your own boss may appear to put you in the driver’s seat, working with external business partners, clients, investors and other outside parties puts you in a position where you lack control. Sure, you may have influence… but that’s isn’t the same as identifying all end results. This can cause many small business to gain stress and seek resolution. Unfortunately, guaranteeing the results or even the answers you want to happen are not always possible.

Doing Small Business Better: Is the customer king?

Welcome to ZDNet’s second panel discussion in the Doing Small Business Better video series. This week, our discussion will focus on the concept of being a customer-centric business.

This is a term that is used a lot, but what does it really mean? When it comes to building stronger relationships, it all revolves around managing customer expectations, which sounds simple enough.

Where do businesses go wrong when it comes to customer service? And what are the most important factors to consider to get it right?

The concept of delivering great customer service, and being customer centric, should be a priority for every business, but sometimes it can get a little lost in the day-to-day pressure of doing business. This panel discussion provides some insights on getting it right.

Hosted by Andrew Griffiths, taking part in the panel is Troy Eggins, managing director of Trojan TechGroup; Bob Greenup, managing director of BNI Sydney central and south; Peter “Ziggy” Tsiglopoulos, director and owner of 3P Financial Pty; and Lisa Conway, owner of Zing Business Coaching.

Small-business Contracting on the Rise, Official Says

WASHINGTON, Oct. 14, 2014 – For the first time, the Pentagon has exceeded departmental goals for small-business contracting, a senior Defense Department official said last week.

Small businesses made up 23 percent of the Defense Department’s prime contracts in fiscal year 2014, receiving about $53 billion in work, said Andre Gudger, director of the office of small business programs, in a DoD News interview.

“This year, the Department of Defense not only exceeded its goal, but it also is on course to exceed the federalwide goal. … That’s significant — that’s historical, in fact,” he said.

The department also exceeded its goal of 3 percent for contracts with small businesses owned by service-disabled veterans — about $9 billion in contract value — Gudger said. “There’s no one better than that group of people to know what we need and how fast we need it, and help us to reduce the barriers in acquiring it,” he said.

Prime contracts are contracts in which the department contracts directly with the business, as opposed to subcontracting, where a second company is hired by a defense contractor to accomplish some part of the work.

Critical to battlefield dominance

This is an important accomplishment, Gudger said, because small businesses are critical to dominance on the battlefield.

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Holiday Party = Strategic Opportunity

October 15, 2014 by

business (1)The company Christmas party has mostly been replaced by the company Holiday party.  Some companies are holding the Holiday party as early as the beginning of November.  Regardless of when it’s held it isn’t too early to start planning your strategy, because a company party is not a traditional party.  It’s a networking event, one you should take full advantage of.

According to various surveys managers say 15% – 25% of employees have limited their career growth because of inappropriate behavior at company functions.  An additional percentage may not have limited their growth, but they behaved poorly enough that their lack of judgment was noted and remembered.  Most people who’ve been to a company party have a cautionary tale about someone’s bad behavior and the posted pictures to prove it.

Be smart and make sure those stories and pictures aren’t about you.  Recognize and treat your company’s Holiday party as a strategic opportunity to advance your career.  Do your due diligence and develop a strategy to get positive recognition.  Here are a few tips to follow, which will help you.

Don’t drink – Remember, this is a work function you’re using to advance your career and you don’t drink on the job.

Don’t eat – It’s inventible, just when the CEO is free for you to make your move your breath smells like garlic, something is in your teeth and you’re unsuccessfully trying to juggle a used plate, soiled napkin and dirty utensils.

Don’t complain – A Holiday party is the time to be positive, appreciative and socially engaging.  People respond to genuine appreciation, not kissing up, of a job well done.  With the information you gathered use specific examples to highlight other’s and the company’s successes.

Don’t talk too much – You finally have a chance to meet the VP you’ve wanted to meet, don’t waste the opportunity by talking about your dog.  Plan on having a couple of things to say and ask, but let her do most of the talking.  People love to talk about themselves, learn to facilitate it.  Studies show that people who’re good listeners are perceived as knowledgeable and accomplished.

Social intelligence is vital for advancement in most workplaces.  Be smart and use the Holiday party as a networking opportunity to showcase your social skills.  Arrive on time, stay until the end and make the effort to speak to as many people as possible.  The adage – it’s not what you know, but who you know – is old, but still true.  Don’t ever doubt it, someone in the room is noticing.

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