The State of Small Businesses Today

April 13, 2016 by

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The small business outlook has declined this past March, and some believe that the 7.7 decline over the last year is an indication of a possible recession. Although some small businesses are blaming the increase in minimum wage the culprit for this less than bright outlook, the United States Department of Labor disagrees.

To read more about this topic follow the links below.

As Minimum Wage Marches Toward $15, Small Businesses Adapt

In the aftermath of California and New York becoming the first states to raise the statewide minimum wage to $15, some small businesses with hourly workers are rethinking how they can absorb the increase.

The owners of Dog Haus, a chain of about 20 franchise restaurants in the West, may have customers pick up their meals at the counters in two company-owned stores instead of using servers to carry food to tables. The Pasadena, California-based company is also looking at hiring more experienced workers who can shoulder more responsibilities than entry-level staffers who earn minimum wage. For example, a cashier might now take on some administrative tasks. That way, Dog Haus could hire fewer people.

“We’ve known this has been coming for a while, and we’ve been preparing for it,” co-owner Andre Vener says.

State minimum wages have been rising the past few years as pro-labor groups including unions call for higher pay for workers, especially those at fast-food restaurants. That’s forcing small businesses that are more vulnerable to labor cost increases than large companies to reassess their operations. Some are thinking of cutting staff, and others are raising prices.

NFIB: Small-Business Gauge Is Flashing Recession Warning

Optimism among small-business owners slipped 0.3 point in March to a two-year low of 92.6, and the 7.7-point decline in the index over the last 15 months is a flashing warning signal of a possible recession, the National Federation of Independent Business said.

April’s Index of Small Business Optimism could determine whether a recession alarm should be rung, according to William Dunkelberg, NFIB chief economist.

Regulations were small firms’ top concern, with 21% listing it as their primary worry, followed by 20% of respondents who cited taxes as their main worry.

New York and California are two states that have passed gradual raises of their minimum wage to $15 per hour — moves hailed by unions but criticized by small businesses.

Supporters of the wage hikes have targeted blue-chip companies such as McDonald’s (MCD) andWal-Mart (WMT), but opponents argue that the pay raises will hurt small firms and their workers more.

Small Business Owners In Ohio Cautious On Economy

Ohio’s small- and mid-sized business owners are turning more cautious about the economy, both locally and nationally, as they fret about the presidential campaign and the stock market, according to a PNC Bank survey.

The survey found that 41 percent of business owners are pessimistic about the U.S. economy, about the same as in the fall survey, but up from 31 percent last spring. When it comes to their local economy, 35 percent are pessimistic, up from 26 percent in the fall.

“There was definitely more pessimism about economic conditions,” said Mekael Teshome, a PNC economist. “But Ohio business owners’ sentiment about their own business is remarkably quite stable.”

Pittsburgh-based PNC conducted the survey from Jan. 21 through March 8. At the time, there were worries about the economy slowing or even slipping into a recession and the stock market was tumbling. Also, 61 percent said they were not satisfied that the presidential candidates were addressing the key issues for business.

 

 

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CyberSecurity And Your Business

April 5, 2016 by

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Billions of dollars are spend yearly in cyber security globally, and according to the most recent surveys, that amount is likely to reach $101 billion by the year 2018.

But, although billions of dollars are spend trying to secure the amount of information hackers or other people have access to, many cyber analysts believe that spending more in cyber security does not necessarily mean better security.

For more about this topic, follow the links below.

Mobile Messaging Apps: 8 Tips For Keeping Your Workplace Secure

The old struggles over BYOD have been replaced with application struggles, as employees use favorite mobile messaging apps for enterprise purposes. As with BYOD, pushing back isn’t the answer. Innovating forward is.

Using popular third-party messaging apps such as Facebook Messenger, WhatsApp, and Snapchat for business communication can introduce a level of discomfort for IT, as well as for your legal, corporate, and governance and compliance teams. In many ways, it’s like the early days of the Bring Your Own Device (BYOD) movement; these days it’s all about Bring Your Own Apps.

“The issue of employees using personal social media accounts/networks, and their non-work personas, for business purposes is very real and it does impact IT, especially when considering that electronic communications should be retained for legal and regulatory purposes,” Mike Pagani, the chief evangelist at Smarsh, told InformationWeek in an interview.

Smarsh offers an archiving platform that supports social media, text messages, email, and other platforms so that they’re indexed, policy-checked, able to be supervised, and easily retrievable if they’re needed for auditing or litigation.

A reality check for security leaders on insider risk

Mike Tierny shares his insights on successfully implementing processes to combat insider risk by engaging the right people at the right time in the program.

“I trust the people in my company. I still monitor everyone.”

That statement came during the MISTI CISO Leadership Summit I lead on Sunday at InfoSecWorld. One of the security leaders made that comment during our session on trust. It got a lot of nods and even more discussion.

Just the week prior, I talked with Mike Tierney (LinkedIn, @mikejtierney) the COO of Veriato Inc. about the reality of insider threat and our need to engage others in the process. As COO, Mike is ultimately responsible for organizational security.  His insight on insider risk is forged by experience and his success implementing processes across the organization.

During our conversation, he talked about the leadership approach of engaging others in the process – before we have problems. He shared some things I hadn’t seen implemented before. Approaches that made sense.

Cybersecurity spending: more does not necessarily mean better

Cybersecurity is not something you can just buy, but something you should thoroughly build.

Last week, I had a great opportunity to explore the APAC cybersecurity market and meet many brilliant people during Black Hat Asia 2016. Singapore’s economic miracle made its cybersecurity market as attractive as the North American one, attracting the largest security vendors to the region.

Advanced Persistent Threat (APT) protection, Threat Intelligence, Enterprise Immune Systems, Cloud Access Security Brokers (CASB), User and Entity Behavior Analytics (UEBA) – these are just a few of the offerings currently available on the cybersecurity market. I bet that many security industry professionals (including myself) hardly understand the real meaning of some of these terms, or to be more precise – the real difference between them and the generic terms existing for years. But this is a topic for a dedicated article, and in this piece we would rather concentrate on cybersecurity budgets and related challenges.

 

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Financial Cyber Attacks – A Growing Management Problem (Part 2)

April 5, 2016 by

Customer Relationship Management business chart on a digital tabAs we discussed last month, criminals are increasingly targeting small businesses for financial cyber attacks.  These attacks have included: stealing customer and company data to sell, high-jacking and holding the information system for ransom, and taking money.  Small companies are under fire because they’re low hanging fruit.

Owners who would never leave the doors unlocked on their building or office are leaving their cyber doors wide open.  They have installed locks, security systems and gates against the local “physical” criminals, yet all but put out a Welcome mat for the cyber ones anywhere else in the world.

But, it doesn’t have to be that way – with a little discipline and some common sense procedures you can prevent or minimize the possibility of a successful attack.  Here are some suggestions.

Scrutinize emails

Create an awareness program about phony emails, which you and your employees follow.  Fake emails are used to plant malware and spyware, which allows thieves access to the system (i.e. account numbers and amounts, passwords, transaction history, credit card numbers). Don’t open links or attachments unless you’re very sure you know who they’re from. 

Another popular ruse is to use realistic emails to initiate money transfers to outside accounts.  The thief, via email, poses as a manager and asks an employee to transfer money from a company account to an outside one.  An employee, properly trained, will make sure the request is legitimate before sending the money.

Avoid Wi-Fi

Smartphones and tablets have made it easy to do work anywhere.  But, it’s also made it easy for hackers to easily access your information.  Wi-Fi connections are notorious for having weak security – no matter what the sign on the door says. 

Would you trust a stranger to lock up your office every night?  Then why would you trust the owner (or a major corporation) of the local coffee shop to protect your important data, especially when the chances are very good that they aren’t protecting their own.

Use your bank as a partner

Your bank wants you to succeed – it’s good for you, it’s good for them and it’s good for the community.  Sit down with someone and find out what options they have for safeguarding your accounts.  They probably have some you don’t know about.

Do they have two-factor authentication?  It requires unfamiliar account users/devices to supply additional information.  Do they have software that flags attempted logins from unfamiliar sources?  If the bank doesn’t recognize a login they will send a one-time access code to a separate device of your choosing.  Can they provide text messages for each withdrawal?

Many small business owners don’t know that companies don’t have the same fraud protection consumers have.  Depending on the bank’s policies and the agreement you signed with them they may not be liable for stolen money.  Some banks provide fraud protection only when specific security measures are in place. 

Financial cyber attacks aren’t going to decrease, nor will they ever be “fixed”.  They’ll increase in frequency and sophistication, while having moving target solutions.  The cost of doing business in the internet age is realizing the problem isn’t going away, and it’s time to start dealing with it now, rather than later when all your money has disappeared.

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Growing Your Business? Here Are Some of The Challenges to Overcome

March 30, 2016 by

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Office meetings are costly.  The associated cost of office meetings have to be evaluated to gauge whether the weekly or monthly meetings are detrimental to the bottom line of the business, and whether you are having them too frequently. Having employees sitting around a desk because they have to be present is costly.  Should the time spend listening to ideas be spent by every single employee in the business? Shouldn’t productivity be measured, and projects evaluated before having office meetings with everyone? Before scheduling an office meeting, is there an agenda associated with this meeting, or is it on the spur of the moment meeting?

To read more about small business, follow the links below.

Tired of Useless Meetings? 9 Ways to Make Them More Effective. (Infographic)

Join us live at Entrepreneur’s Accelerate Your Business event series in Chicago or Denver. Secure your spot »

Meetings. What a drag they can be. They go longer than they’re supposed to. Someone blabs out of turn or off topic. Your mind drifts to tasks you could be checking off instead of sitting there, stuck. Then come the action items and, tag, you’re it. Your to-do list just got longer.

Sound familiar? Sure does to us. But, believe it or not, not all meetings are total timesucks and not all meetings are boring. Some run like clockwork. With an attendee nip here and an agenda tuck there, they can be much more efficient, productive and, if you’re lucky, even a little fun.

From holding walk-and-talks outside in the fresh air, to scheduling start times like a Swiss train conductor (we kid you not), here are nine clever ways to have more effective meetings, care of the meeting makers at CT Business Travel. Bonus: Not one mention of Robert’s Rules of Order, we promise.

5 Reasons In-Person Meetings Still Matter

Being in the event planning industry, salespeople are constantly trying to sell me the newest virtual technologies to make events more easily accessible from a wider audience.

One memorable experience I will always remember is when a salesman came into my office to pitch his virtual event product and at the end of the meeting I asked, “If this product is so great, why are you sitting here in person?” After a few moments of silence, he said, “It’s more effective to sell in-person than through a computer.”

Meeting over.

According to a recent Meeting Professional International survey, virtual attendance is projected to grow at twice the rate of live attendance. This rise is the biggest change in how meetings are run since the introduction of PowerPoint.

However, while I believe that virtual meetings can be useful in certain circumstances (when time is short or distance is too far), there are many reasons why in-person events are more effective for businesses, large and small.

3 Growth Challenges Facing Small Businesses Right Now

Hiring is simultaneously one of the biggest opportunities and one of the biggest challenges small businesses have. Expanding your staff is necessary for taking your company to the next level of growth, and the right hire can help your sales skyrocket. On the other hand, it can be incredibly difficult to find the perfect candidate, and if that person turns out to be the wrong choice, it can cost a lot of time and money to replace him or her.

Based on recently released studies and reports, here’s what you need to know about the current state of small business hiring and growth, and what challenges business owners are dealing with.

Seventy percent of small businesses experience problems during the hiring process.

Small businesses were responsible for nearly half of all new U.S. jobs in 2015, and yet the vast majority said that the hiring process takes longer and is more difficult than they expect, found an ADP survey. ADP polled more than 1,000 owners and managers of companies that had fewer than 50 employees, finding that the biggest specific challenges were longer hiring cycles (34 percent), a loss of productivity (28 percent) and new employees not meeting expectations (25 percent).

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The Problems Plaguing The Small Business Owner

March 22, 2016 by

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For many small business owners sales and marketing are not the only problems they have to contend for the success of their business.  Not long ago, the idea of  online marketing, online retail, and having a social media presence for their business was a remote possibility for them. Now, the small business owner has realized the importance of utilizing the web to expand, promote and acquire the sales required for its survival. As a small business owner, what is a big problem within your business? Is it the amount the taxes you have to pay every year, the paperwork, or hiring the right people for your business?  Follow the links below to learn what are some of the problems plaguing the small business owner in the United States.

3 Growth Challenges Facing Small Businesses Right Now

Hiring is simultaneously one of the biggest opportunities and one of the biggest challenges small businesses have. Expanding your staff is necessary for taking your company to the next level of growth, and the right hire can help your sales skyrocket. On the other hand, it can be incredibly difficult to find the perfect candidate, and if that person turns out to be the wrong choice, it can cost a lot of time and money to replace him or her.

Based on recently released studies and reports, here’s what you need to know about the current state of small business hiring and growth, and what challenges business owners are dealing with.

Seventy percent of small businesses experience problems during the hiring process.

Small businesses were responsible for nearly half of all new U.S. jobs in 2015, and yet the vast majority said that the hiring process takes longer and is more difficult than they expect, found an ADP survey. ADP polled more than 1,000 owners and managers of companies that had fewer than 50 employees, finding that the biggest specific challenges were longer hiring cycles (34 percent), a loss of productivity (28 percent) and new employees not meeting expectations (25 percent).

DIY IT: What Your Small Business Needs to Know

Cybersecurity is an issue that’s probably on the mind of every business owner. The growing list of corporate data breaches, coupled with the more-secure EMV credit card chip technology that emerged last year, has made businesses and consumers alike highly aware of the security risks that exist in today’s world.

Despite numerous studies and statistics on hackers targeting small businesses, many owners still have an, “It won’t happen to me” attitude about security. This is a dangerous way of thinking that could ultimately leave your business open to a whole host of potential risks.

“Many small business owners underestimate how vulnerable they are to security threats,” said Sanjay Castelino, vice president of marketing at Spiceworks, a provider of information technology solutions. “Our recent IT security report shows business owners are facing a number of threats from malware to phishing to ransomware, and the attackers range from lone hackers to rogue employees. Once [a business is] successfully attacked, earning back customer trust and fixing the damage is often too costly for small companies.”

What Many Small Businesses Call Their Biggest Challenge

The 2015 Small Business Credit Survey Report on Employer Firms, released March 3 by seven Federal Reserve Banks, contains disturbing news.

Twenty-two percent of small businesses with annual revenues over $10 million identified compliance with government regulations as the biggest challenge they faced over the past 12 months. That’s up from only four percent in a similar but smaller survey last year.

Participants in the 2015 survey ranked government regulations as more problematic than credit availability, cash flow, the cost of running a business, taxes, and other problems.

For an overview of how government regulations continue to climb, see The Heritage Foundation’s “Red Tape Rising: Six Years of Escalating Regulation Under Obama.”

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Financial Cyber-Attacks – A Growing Management Problem (Part 1)

March 8, 2016 by

donk1-300x266Anyone who has been paying even the slightest bit of attention knows that financial cyber- attacks against all types of companies, organizations and governments have increased dramatically.  The attacks have included stealing data to sell, high jacking the information system and holding it for ransom, or taking money.

Any business can be vulnerable and the attacks have hit companies of all sizes.  However, there’s been a significant increase in the attacks on small businesses (SMB).  The Internet now makes it possible for an Eastern European crime syndicate to hit an Akron contractor.

Cyber thieves have become more sophisticated and organized.  They’ve realized that SMBs are low hanging fruit and are targeting them more often.  Small companies don’t have security or IT departments and they seldom have any policies or procedures in place to deter online, or offline, theft.

SMB owners are notorious for not paying attention to the financial health of their companies.  They often leave “all that stuff” up to an accountant or bookkeeper.  They don’t pay attention to, understand or have any checks and balances in place for financial matters.  This leaves them wide open to external (and internal) larceny. 

Cyber criminals are taking advantage of this lack of management oversight – SMBs are becoming their objective of choice.  They’ve discovered that the way into larger companies is through their SMB partners or vendors, who are much easier to hack.  It’s believed the 2013 Target breach, of 70 million customers, was made possible through accessing a HV/AC contractor’s system.

Therefore, SMBs are high yield for cyber-attacks.  It’s simple to gain access and siphon money, with the added bonus of having easy access to larger companies up the chain.  But, it doesn’t matter if your business is the intended victim or collateral damage, either way you lose. 

It has been estimated that half of the small businesses who are cyber attacked close within six months.[1]  They simply can’t afford the loss.  It’s unfortunate, because a conscientious owner – with a little discipline and some common sense procedures – can prevent or minimize the possibility of a successful attack. 

Next month we’ll go over some steps you can take to protect your company with Part 2 of Financial Cyber-Attacks – A Growing Management Problem.

[1] Testimony of Dr. Jane LeClair, Chief Operating Officer, National Cybersecurity Institute at Excelsior College, before the U.S. House of Representatives Committee on Small Business (Apr. 22, 2015), http://docs.house.gov/meetings/SM/SM00/20150422/103276/HHRG-114-SM00-20150422-SD003-U4.pdf

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Do You Have Salespeople or Order Takers?

March 2, 2016 by

business (9)It’s 2016 and just like small business owners all over Northeastern Ohio you’re vowing that this is the year you’re  going to focus on increasing sales.  This is the year the sales department is finally going to “get it in gear”.  Then, just as you did in 2015, 2014, 2013…, you dig  out the old goals and ideas.

For the sake of this article we’re going to assume the sales plan you have is a solid one.  (It may not be, which is a subject for another time.)  So, if it’s a good plan why hasn’t it worked all these years?  The problem with even the best sales plan is that it’s only as good as the people who execute it.

Most small businesses have order takers rather than salespeople.  This isn’t just a matter of semantics.  There’s a real difference in attitude, aptitude and mindset between the two – a difference which will increase or decrease your bottom line.

Order takers

Attitude – He sees his job as giving the customer just what they order.  They tell him what they want, he puts the order in and the transaction is complete.  His attitude is that his role in the sales process is a passive one.  He doesn’t believe that customers would get a greater benefit if he took a more active position.

Aptitude – She’s in the position by default, she didn’t seek it out as a career.  It may have been the only job available at the time or one she simply fell into.  She doesn’t really want to be a salesman, but “it’s a job that pays the bills”.

Mindset – His mindset is static and he fights innovation, believing “things are fine just the way they are”.  He sits in his office waiting for “new” business to come from the company’s existing lead sources (i.e. a RFP, an incoming call or a web request).  He plays solitaire on his computer waiting for the customer or prospect to come to him. 

Salespeople

Attitude – She believes she and the customer (or prospect) are a team, one which identifies problems and finds answers.  Her job is to take an active role in finding and helping people whose lives, jobs and companies would benefit from her product or service.

Aptitude – He likes and wants to sell, seeing it as an opportunity to make a good life for himself and his family.  He has an appreciation of the skills needed to be successful in the profession and works on developing them. 

Mindset – He enjoys his job and likes the challenges of the sales process.  He takes pleasure in “not being stuck in an office” and seeks out chances to interact face to face with future and existing clients.  His mindset is that he’s an expert concerning the product or service and others can benefit from his knowledge.

The question to ask yourself is, “Do I have salespeople or do I have order takers?”  If you have order takers, chance are you’ll be dusting off that unused sales plan about this time next year too.  It doesn’t have to be that way, make 2016 the year you add some salesmen to your work force.

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Small Business Financial News

February 18, 2016 by

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Depending on what news you read small business in the United States might be doing great or it may not.  According to CNBC -small business confidence is at the lowest since February 2014.  If you instead look at the survey conducted by Gallup at the beginning of this year for Wells Fargo, you will find that small business optimism jumped 13 points to reach the highest level in a year.

As a small business owner you have to decide for yourself – Bank statements handy — whether the economy and your optimism are at a good point at this time for you and your business.  Your industry may be doing extremely well while others industries are collapsing, or you may be ready to hire employees this year independently of what the polls are telling you. You know your small business better than anyone, make decisions that benefit your business and those working for you. Everything else will fall into place.

For more about this and other topics, follow the links below.

Small businesses in best financial shape in eight years

Most small business owners are feeling good about their financial situation, and that’s improved their outlook for the coming year.

That’s according to a quarterly survey of small business owners conducted in January by Gallup for Wells Fargo. This survey’s index of small business optimism jumped 13 points from November to 67, its highest level in a year.

These results run counter to what the National Federation of Independent Business found in its January survey of its members. NFIB’s small business indexfell last month to its lowest level in two years. The questions in each survey are slightly different, so that might account for some of the difference in the results.

The most noteworthy finding in the Wells Fargo survey was that two-thirds of small business owners rated their financial situation as good. That’s the highest percentage in eight years. More than 70 percent expect their financial situation will be good 12 months from now.

What small businesses can learn from a big business’s mistakes

It’s not hard to think of big businesses that have run into problems trying to grow in an economy that’s expanding in low single digits and where organic growth is very hard to generate. Mergers and acquisitions are increasingly becoming the best way to deliver the rapid growth that owners want and investors demand. Unfortunately merging and acquiring is a minefield – no matter how big or small the numbers involved might be.

The list of businesses that have overreached by borrowing money to buy a rival is long. Think of Hewlett Packard’s $5 billion write-off following its $11 billion acquisition of the software group Autonomy. Or Quaker’s disastrous takeover of Snapple, a deal which ended up costing Quaker $2 million for every day it owned the soft-drink group. Then there was the telecommunications giant Sprint, which ended up writing off a staggering $29.5 billion after buying Nextel. Its due diligence and haste to make the deal happen resulted in one of the biggest write-downs in corporate history.

Are the Conservatives losing the small business vote?

Government cuts alongside changes to tax returns, pensions and taxes on dividends is leading to a growing sense of outrage among entrepreneurs.

hen the first Conservative majority government in nearly 20 years came into power last May, there were high hopes among business owners. The Tories had assiduously courted support from SMEs during the election campaign, even launching a small business manifesto, pledging to cut red tape and review business rates.

With Cameron et al in Downing Street, many business owners breathed a sigh of relief. Among them was Richard Merrin, managing director of communications business Spreckley. “The biggest inhibitor over the past year was the prospect of the general election itself,” says Merrin. “It was no surprise to me that the very next day we saw an immediate uplift in new business inquiries and there is no doubt that the more business friendly Tories gaining an outright majority added to that confidence.”

 

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Small Business Confidence in The United States

February 9, 2016 by

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2016 has not been kind to the stock market. The quarter of a percent increase to the interest rate last year scared many people, even though analysts predicted the change would not be felt too much.  Globally, the markets are not doing any better than the US market, and commerce has slow down across the country and industries.  But despite all these issues, and despite the fact the small business confidence it at its lowest since 2014, the small business community feel confident about the labor market in this country.

For more about this follow the links below.

US small business confidence at two-year low

U.S. small business confidence fell in January to its lowest level in nearly two years amid worries about the near-term outlook for business conditions and sales growth, consistent with a recent slowdown in economic growth.

The National Federation of Independent Business said on Tuesday its Small Business Optimism Index fell 1.3 points to 93.9 last month, the weakest reading since February 2014. Still, small businesses remained fairly upbeat about the labor market.

The NFIB said there was little sign that a stock market selloff and December’s interest rate hike by the Federal Reserve, the first in nearly a decade, had impacted confidence. Owners’ perceptions of business conditions in six months weakened sharply as did their views of expected sales.

Workers Are Ready To Quit; Small Business Pay Hikes Hit 8-Year High

Americans are ready to quit, while small firms are hiking pay rapidly despite weak sales and gloomy forecasts. Business continue to trim inventories too.

Job Openings Jump; More Workers Quit

Job openings rose to 5.61 million in December from 5.35 million in November, the Labor Department said in its JOLTS survey. The number of hires climbed to 5.36 million from November’s 5.26 million. That’s the highest since September 2004.

Total separations climbed to 5.1 million. Quits hit a 10-year high of 3.06 million, up sharply from November’s 2.86 million. That suggests workers are growing more confident about finding other, better employment.

Wholesale Destockpiling Continues

December wholesales inventories fell 0.3% vs. the 0.2% drop expected. November stockpiles were revised from -0.3% to -0.4%. Meanwhile, wholesale sales fell 0.3% after tumbling 1.3% in November. The data suggest inventories were a slightly larger drag on Q4 GDP than first thought. Q4 GDP growth was initially estimated at a 0.7% annual rate, with other data also signaling downward revisions.

Rural businesses are struggling to recruit young people

Poor public transport, sluggish broadband and a talent drain to big cities is making it hard for countryside enterprises to survive

​face a number of challenges with running my rural Indian cookery school in Somerset. So when I had a chance to question George Osborne at the recent Federation of Small Businesses policy conference in London, I asked: “What assistance will there be to attract skilled young people to settle and take jobs in rural areas?”

Osborne suggested broadband was the answer, much to our amusement. His response missed the point: we do need better broadband, poor internet speeds are an ongoing problem in rural areas, but it isn’t the solution to attracting young talent.

To recruit young people I’m competing with a talent drain into the cities. Many young people who grow up in rural Somerset leave for university in Bristol, Bath and Cardiff and never return. Poor public transport links and living costs put them off. The majority of new people moving to my village are retirees.

 

 

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Use Your Business as a Personal Bank (and Ruin It)

February 4, 2016 by

business (11)Too many small business owners don’t understand the difference between personal and business money.  They don’t “get it” to the point of undermining their success.  Countless people have driven their thriving business into bankruptcy or severely limited its growth.

They have the same basic mindset – my business money is just an extension of my personal money.  While there are a variety of ways this thinking affects their actions there are 2 behaviors which are the most common.

Run everything through the business

They believe the business can and should absorb the costs of personal items (i.e. kid’s college tuition, boats, cars for family not working in the company, vacations).  But, that’s what personal money – salaries, savings accounts and loans – should be used for. 

They use the company account as a bank that provides interest free loans, which never get paid back.  Putting aside the tax consequences if they get caught, the bottom line is that most small companies can’t support the cost (overhead) of personal items. 

Money isn’t unlimited and too often the business starts to suffer.  The money to buy a needed piece of machinery, hire more personnel or a new service truck is tied up in the home basement remodel, a family country club membership and a new motorcycle.

Use the company as an ATM

Another way of using business money as personal money is raiding the coffers.  They may or may not run any personal items through the books, but believe the cash assets are fair game.  They unofficially take money out in addition to officially paying themselves a salary and bonuses. 

Some owners take “just a little” cash.  One took $30 a day out of petty cash for pocket money.  He was shocked when the accountant pointed out he was getting a $7,500 bump in salary ($30 x 5 days a week x 50 weeks a year).  A raise he hadn’t formally given himself, because the company couldn’t afford it.  Others take larger amounts, sometimes hundreds or thousands.

But, regardless of how the cash is siphoned off it takes money to make money and if the business doesn’t have enough operating capital, at best, it becomes impossible to grow it.  At worst, the financial hole is dug too deep; it can’t survive the drain and folds.

No matter how it’s done using the business as a personal bank is short-sighted and self-defeating.  Everyone knows, or should know, the story of killing the goose who laid the golden eggs, and yet many don’t learn from it.  It’s unfortunate, because when used properly business money can be parlayed into bigger profits, which means a higher salary and increased bonuses.

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