Information Silos Are a Small Business Problem Too

64735957The problem of insular management in businesses, governments and organizations has been around for millenniums.  It began when the first chiefs (managers) became responsible for the safety and well being of their tribe (workers).   Julius Caesar, 2,000 years ago, conquered a large portion of Europe by aggressively minimizing or eliminating insular management in his army.

In large and small companies the problem of insular management is just as relevant and troublesome today as it was then.  However, many small business owners believe that only big companies have difficulties with it.  They erroneously think it is a function of size – that while a larger company may struggle with it their smaller business is exempt.

But, it is an issue which can be present in almost any size of entity (i.e. big governments, small businesses, teams, committees, families).  Insular management is the cause and effect when there is a systemic communication, operational and management breakdown.  This breakdown creates and is the result of information silos, think of the classic snake eating its own tail metaphor.

The concept of information silos is a simple one.  Silos are created when information is not readily shared and fundamental responsibility is abdicated.  In other words, one hand does not know what the other hand is doing, nor do they take responsibility for their actions.  This is a problem which can only be managed, not fixed, because it is caused by basic human nature. 

People, consciously and unconsciously, typically do not readily share information with their co-workers or bosses.  There are a variety of reasons for why they do not.  They also, routinely, do not take responsibility for their behaviors, decisions or job duties.  To the point where it seems, to some managers, that people who are self-motivated to do their jobs responsibly are the exception not the rule.

Therefore, to minimize, eradicate, or stop silos from forming a capable owner will understand human behavior and be willing to manage it.  Unfortunately, many are not willing to learn and are as culpable as their employees in creating and maintaining information silos.  Consequently, whether it is the tragedy of the General Motors ignition switch problem or a machine shop foreman shipping defective parts, they will continue to affect businesses of all sizes. 


How To Avoid Business Mistakes

business (2)Retirement plans for the small business owner is probably one of the most important issues they face every year. Retirement accounts are  not something small business owners offer their employees, but even for themselves is not something that is widespread nor considered at all. Hiring an outside firm to oversee those financial aspects for the business is costly, and many small businesses cannot afford such an expense. Does your business need a loan? Are you making too many mistakes in your business and don’t know what to do? Do you need to set up a retirement account and don’t have any information?Follow the links below for more information about these topics.


Why online lending will take off with small business owners

At a minimum, banks are perfect partners in the new game.

Earlier this month, the momentum behind the online lending industry was in full view at LendIt—an industry gathering that didn’t exist four years ago, but grew from about 700 attendees last year to more than 2,500 this year. What was clear is that it’s no longer a question of whether these disruptors will change the game in small business lending, but how quickly.

In fact, in his remarks at LendIt attendees in New York City, former Treasury Secretary Larry Summers predicted that online lenders could eventually capture upwards of 70% of the small business lending market. That may be an overly optimistic prediction, but one thing is clear online lending is a welcome innovation in the small business sector.


Small Business Retirement Plans in the Hands of Lobbyists

 Financial advisers will be lobbying Congress this week on 401(k) plans for employees of small businesses.

The 401(k) accounts many rely on now are complex, require an outside administrator, and as a result are not cost-effective for some small businesses to set up for their workers.

Tom Iorio, an Edward Jones financial adviser in Rantoul, Ill., says they’re lobbying for a program for small companies.

“There are several bills out there in Congress that are trying to incentive small businesses to more easily get into what we think of as the traditional 401(k) market, like a small 401(k) or a ‘simple 401(k)’ is really the term that they’re using,” he says.

In a 401(k) program, employees may make tax-free contributions and select their investments within a plan that is administered on behalf of the employer. Employers also can contribute to employees’ accounts.


Avoiding Small Business Blunders

Entrepreneur Reva Minkoff aims to stop small businesses from making the same mistakes over and over.

Common mistakes account for too many small businesses wasting an average of 25 percent of their pay-per-click advertising budget each month. After identifying the same basic mistakes in 95 percent of the accounts she consulted on, Reva Minkoff started the award winning-website DigitalGroundUp in the summer of 2012 to train small business advertisers and over 300 students in successful digital marketing through short, hands-on online courses.

The company has since collaborated with major companies such as Facebook, while Minkoff herself wasinvited to the White House to live tweet the arrival ceremony of new British Prime Minister David Cameron. I recently interviewed Minkoff by email.

What are the worst mistakes small businesses make in advertising?

Not tracking their results. It drives me nuts when companies don’t know what’s happening on their website, what the results of their marketing are and how both are factoring into their bottom line. If they’re spending money on something, they should know what they’re getting out of it, and if they don’t, their agencies and developers should be working with them to help get them that information.

What are the most common pieces of advice you give students?

I remind students to focus on the overall concepts and not the interfaces. The fundamental digital marketing concepts haven’t changed from day one. As long as students understand them, they’ll be able to adjust to any other changes that may come their way and make the right decisions when faced with a new concept.


Minority Owned Businesses and Gov. Kasich’s Budget

54642287Minority owned businesses have increased over recent years, and the US government knows the important growth these businesses provide to their local economies, and the nation’s economy  overall.  The increased in minority owned businesses have more than double compared to those of non-minorities nationally, and the City of Cincinnati, Ohio is now looking into promoting the inclusion of minority owned businesses for the State.  To read more about this and other topics follow the links below.


Ohio House Markedly Improves On Gov. Kasich’s Budget Plan

Last week, Ohio House leadership introduced a substitute bill to Governor Kasich’s proposed budget that would make many notable improvements to the tax plan. This is good news, because the proposed tax plan that came from the Kasich administration was deeply in conflict with itself.

The central element of the governor’s proposal was to reduce the individual income tax, which Kasich argues has “sucked the vitality out of this state.” The internal conflict, however, came from the revenue offsets the governor chose, which would have placed greater hindrances on, well, economic vitality. When first details emerged, I wrote on Forbes that the governor’s plan may be a tax cut overall, but that doesn’t make it good policy.

The governor’s proposed hikes included an increase in the state’s unique Commercial Activity Tax (arguably the most distortive tax in Ohio’s code), a hike to cigarette taxes, new taxes on electronic vapor cigarettes, hikes in the severance tax, and a hike to the sales tax. When done correctly, tax swaps can reduce highly harmful taxes while offsetting revenue losses by leaning on less distortive taxes. The Kasich proposal, by contrast, leaned on economically distortive, nontransparent taxes to make the ledger balance.


Here’s how Cincinnati is pushing for minority-business inclusion (Video)


Sorry, small business: Middle-market companies create most net new jobs

Companies with revenue between $10 million and $1 billion created 2.1 million out of the net 2.3 million new jobs added over the past seven years, according to an American Express/Dun & Bradstreet analysis.

Maybe it’s time for politicians to drop their rhetoric about small businesses creating most of America’s new jobs — since 2008, it’s actually been middle-market companies that have driven job growth.

That’s according to a new analysis from American Express and Dun & Bradstreet. It found that middle-market companies — businesses with revenue between $10 million and $1 billion — created 2.1 million of the 2.3 million net new jobs added over the past seven years.

Middle-market companies “have been the unsung heroes of employment growth,” said Susan Sobbott, president of global corporate payments for American Express.


Are You Ready for Growth?

64002400Responsible parents teach children how to manage and mitigate risk.  One of the classic childhood lessons is how to cross the street safely.  We are taught to Stop, Look (both ways) and Listen before crossing.  It’s an important skill for both children and adults to acquire.

A responsible business owner needs to stop, look and listen when he is thinking of expanding his company.  Growth is a high risk area, which involves a multitude of new challenges.  It is up to him to make sure he understands and is ready to meet them, because many successful businesses fail when they attempt to go to the next level. 

There are a variety of reasons for why they fail.  The biggest one is the lack of preparedness by the owner, who attempts to grow without giving thoughtful consideration to the changes he needs to make to be successful.  He falsely believes that what he did in the past will support future success.  Unfortunately, it rarely does. 

One of the reasons that past success is not a good indicator of future success is that many do not understand the dynamic of growth.  He thinks that because he was able to grow from a start up to a $2 million company that the same skill set will continue to be usable for a $4 million one.

However, as a business grows it demands different requirements from the owner. A few of these requirements include: learning to read more complicated financials, keeping up on increased tax liabilities and government regulations, understanding additional human resource requirements, finding and retaining good employees, developing an operational knowledge of profit and loss, and knowing how and when to delegate. 

The duties and functions of management change with growth.  If an owner does not keep up with these demands he will start to lose control.  When the business is growing, he must grow too.  Many a business has become a victim of its own success because he was unable learn new behaviors and skills.  He did not stop, look and listen.


Employee Praise and Last Minute Tax Tips

59948705Google has been for a while now considered one of the best places to work for.  Thousands of new applications are received daily for employment at Google, and even a movie has been made about Google being the place to be.  Taken those points into account, one has to consider whether Google is actually doing things right.  According to research done by The Gallup Organization, they discovered that for a place to be considered a great place to work, one of the four characteristics they had to have was recognizing and praising employees for doing good work.  They stated that; “Praise and recognition are essential building blocks of  a great workplace.”

To read more about this topic follow this link. To read more about tax tips, follow the links below.


Last Minute Tax Advice for the Self-Employed

Every tax paying American knows April 15 is the deadline to file your federal income tax return, but do you know about this year’s tax code changes that can have a big effect on your 2014 tax return and your wallet? As the American public, including millions of self-employed business owners, race to meet the April deadline, there are some important changes to the tax code to keep in mind that could help ensure your return is filed accurately – and with the greatest possible financial benefit.

 Health Care Penalty:

The biggest change is the new health-care penalty, if you chose to not to obtain qualified health-care coverage. As part of the Affordable Care Act (ACA), everyone is required to sign up for health-care coverage, or face a penalty that increases each year for non-compliance.


5 Tax Breaks Overlooked By Small Business Owners

For the small business owner, tax season can be stressful, and the prospect of shelling out a load of money to the government is not exciting. That’s why small business owners love tax benefits. Here are 5 tax benefits that are often overlooked by small business owners that can save your business money.

Please consult your tax professional before following any of the suggestions below. If you do your taxes yourself, there is a resource which compares the online offerings of TurboTax, TaxAct, and HR Block.

1. Have Lunch Meetings  
If you often buy lunch (eat-in or take-out) while you are working, you might be able to deduct 50% of meal expenses. If you and your business partners or employees have meetings, consider having meetings over lunch.
As long as the dining expenses are reasonable, you are allowed to deduct 50% of meal costs when eating with business partners and employees while conducting business operations. If you buy lunch every day and spend around $8, you can deduct $4. If you do the math, that amounts to over $1000 a year in claimable deductions ($4/day x 5 days x 52 weeks).

Getting coverage Small-business owners seek affordable health care options for workers

The days when Annapolis’ Prographics offered all of its employees health insurance may have ended.The graphics firm’s owners are considering their options as they try to get 2015 coverage for their staff of six by next week’s deadline.

Costs have increased so much, they said, that it might be cheaper for employees to get their own insurance through Maryland’s exchange, rather than doing so through the company.For weeks, Chris Larson and his employees have been examining coverage options that last year came with a $300 monthly premium but would go up to$700 in 2015.
The same employees could qualify for $344 premiums by getting individual coverage through the exchange.”We’re sort of being forced to look at other options,” said Larson, who runs the firm with his wife, Carol. “We have to look at where everybody falls and make the decisions of cost savings.”