Should You Have a Business Mentor?

June 18, 2014 by

business (4)There are many issues a small business owner has to look into when running their own business.  Whether you have employees or not, all the decisions to be made come and stop with you.  Small and big business decisions and the success of your company are strictly correlated to the choices you make. Regardless of what decisions you take, research has shown time and again that having a small business mentor is extremely important and beneficial for you and the success of your business. To read more about this topic follow the links below.

Small business weekly: Health care, tax breaks and veteran entrepreneurs

A review of the biggest small business and startup stories from the past week, with a focus on Washington.

Under siege: Critics of the health care law, including many business owners, have long bemoaned a provision that requires employers to provide health coverage to their full-time workers. Now, some of the law’s supporters are starting to call for the rule’s elimination, too, warning that it will push employers to pull back on hours. (OSB)

More delays for many: The Obama administration last week approved 18 states’ requests to delay for a second year an important feature of the health law’s new insurance exchanges for small business. The feature was supposed to allow employers to give their workers a choice of multiple plans through the online marketplaces. (POL)

Suddenly small: The Small Business Administration last week announced that it would adjust its small-business size-standards for inflation, lifting the cap on either receipts or assets for 487 industries. Consequently, roughly 8,400 previously large companies can now apply for resources restricted to small businesses. (WBJ)

Look for support to combat small-business isolation

Years ago, when I first decided to start a business, a friend who had owned a small business for more than a decade gave me some words of advice.

She warned me that I would have to overcome three main challenges: a lack of financial stability; a need to be disciplined: the isolation of being a business owner.

I certainly understood that things would be rocky financially. And I quickly came to realize I had to establish strict work and spending habits to succeed.

But I brushed off her comments about isolation. How could someone like me, with so many contacts, friends and family ever feel isolated?

However, my friend was right.

Running a small business is a lonely business, especially if you work from home.

Even if you have an office and employees, all important decisions and major difficulties are yours. The buck stops with you — and that’s isolating at times.

Who do most people turn to so they won’t be in a vacuum?

• Spouse. Most spouses lose patience hearing the gritty details of your business.

Their own fears about money, the demands on your time, and their perception of your capabilities often color their advice. Besides, it’s often nice to have someone with whom you can escape from work worries.

• Employees. Employees can be a good sounding board for many things, but for

New insurance proposals give more choices to small business

PORTLAND, Maine — On average, insurers in Maine are seeking smaller increases to health insurance premiums for small businesses in 2015 than in the past decade, when annual increases have most often been in the double-digits.

The filings for 2015 still require state and federal review, but the first look at rates proposed by the five insurers planning to offer small group insurance next year in Maine show rate proposals for the first quarter of 2015 will rise 5.7 percent from the first quarter of 2014. Premiums have increased by at least 10 percent annually for the past seven years.

“At a high level, I can say what I’m looking at on paper is good news for small businesses,” said Joe Ditre, of the Augusta-based advocacy group Consumers for Affordable Health Care.

The average rate increase figures give a sense of how much more money the entire small group market stands to spend on health care costs. It doesn’t reflect what each business owner will experience.

“I think companies just kind of brace themselves for the annual quote from their brokers or agents and then see how they can handle it,” said David Clough, state director of the National Federation of Independent Businesses. “That’s been going on for a number of years.”

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Succession Planning – It Ain’t Over ‘Til it’s Over.

June 11, 2014 by

business (11)Your small business has been successful.  It has provided you and your family income and personal satisfaction.  It’s been a good run and you’re ready to move on to the next phase of your life – do some traveling, go fishing and spend time with the grandkids.

About 2 months before you retire you tell everyone the succession plan.  1. The business will provide your retirement income.  2. Your son, daughter and/or key person will take over.          3.  You will have a party, eat some cake and make a speech.  This is the most common succession plan among small business owners.

However, the belief that it’s enough planning and that “everything will work out” is usually wrong.  It rarely works because it’s not actually a plan.  A successful succession plan takes time, money and effort.  It can be one of the most difficult challenges an owner will face.  It’s difficult for a variety of reasons.

The owner may have become complacent over the years and doesn’t want to make the hard management/personnel decisions that need to be made, which are mandatory in a good succession plan.  A poor management choice can close a formerly thriving business in just a few years.

A successful plan needs time and may take over a year to implement.  This can be hard for someone who has a tough time giving up control or is conflicted about retiring.  If procrastination is a part of his management style he may be counting on someone else “to figure it out when I’m gone”.

Finally, outside assistance is essential and many owners find it difficult to see the need for and to ask for help.  Now is not the time for your pride and ego to get in the way.  A good plan requires the input of professionals who understand the management (consultant), legal (lawyer) and financial (accountant) issues.

Because it’s difficult most owners avoid succession planning to the detriment of the company, their employees and their retirement.  Avoidance and passing the buck seldom works and can lead to damaged personal and professional relationships, decreased wealth and closure of the business.  It’s not uncommon for owners to have to come back and attempt to rescue it.

As Yogi Berra said, “It ain’t over ‘til it’s over.”  A complete, thought out and well executed plan starts well before the actual day of retirement.  This approach provides the needed stability to make a complete transition, one which safeguards the business’s wealth and sustains harmony among the employees.  Successful owners manage the succession plan as they have managed their company, with forethought and good stewardship, right up until the cake and speech.

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Ohio Unemployment

June 10, 2014 by

business (3)The United States unemployment rate for April was 6.3% down from 6.7% back in March.  The April rate is a 1.2% decrease from last year, and it seems it has been steadily decreasing over the last 12 months. In Ohio we are doing a little bit better than the national average. Ohio’s unemployment rate was 5.7 % in April 2014, down from 6.1 % in March.  Small businesses across our nation provide a great percent of the jobs created, and in Ohio small business provide more than half the jobs. Helping them succeed should be a top priority for the Ohio government, and providing them with resources and guidance can make a huge difference.

Read more about business in Ohio by following the links below.

Ohio Growth Summit seeks to unleash job-growing power of small businesses

Fully 99 percent of Ohio businesses have fewer than 100 employees – and though they’re small, they still provide 60 percent of the jobs.

The key to exponential job growth is for public-private partnerships to help micro-companies progress to the 10-99 employee stage, said Jerry Ross, executive director of the National Entrepreneur Center in Orlando, Florida.

“We are a small-business country,” said Ross, opening speaker of the Ohio Growth Summit entrepreneurial conference being held Wednesday and Thursday at Columbus State Community College.

“What we need to do as communities is say, ‘How do we get together to grow our small businesses?’ ” he said. “The leaders need to start talking to each other.”

Ross’s center combines the forces and expertise of 12 different economic development agencies under one roof, including the U.S. Commerce Department, the University of Central Florida’s Small Business Development Center and incubation program, the Orlando chapter of the Score business mentorship group and several minority business associations

SEA Change, a new Cleveland business accelerator, is looking for startups with heart: the Mix

CLEVELAND, Ohio–If you have an idea for a smartphone app or an Internet-based service that could conceivably scale to something big, and make people rich, there are several business groups in Northeast Ohio that might help you get started.

But what if your venture is intended mostly to solve a social problem or better the world? Good luck. There really has not been any place to take such a notion locally–until now.

This week, a group of entrepreneurship enthusiasts will introduce SEA Change, the region’s newest business accelerator and one that aims to add a new dimension to local innovation.

As a social enterprise accelerator, SEA Change will offer training, connections and capital to startups that have humanity at heart, organizers say. Noble ventures could partake of thousands in seed money.

More details will be revealed Friday, when SEA Change is launched at Shaker LaunchHouse, one of the collaborators behind it. And much will not be revealed because no one is quite sure how SEA Change will evolve.

Ohio Business Owner Sentenced For Lapsed Comp Coverage

Columbus, OH (WorkersCompensation.com) – A Ravenna (Portage County) business owner was ordered to pay $3,500 in connection with lapsed workers’ compensation coverage. Ronald G. Larlham pleaded guilty May 12 in Portage County Municipal Court to workers’ compensation fraud, a first-degree misdemeanor.

“Businesses in Ohio cannot operate with lapsed workers’ compensation coverage,” said Bureau of Workers’ Compensation Administrator/CEO Steve Buehrer. “The bureau makes good faith attempts to work with businesses to bring them into compliance, but if unsuccessful, we must take the issue to court to comply with state law and to protect the State Insurance Fund.”

The BWC’s compliance department referred the matter to the Special Investigations Department’s Employer Fraud Team (EFT) after Larlham continued to operate his business, RGS Automotive in Ravenna, with lapsed workers’ compensation coverage. He had failed to work with the compliance department to bring the company’s policy back into compliance. EFT agents then made numerous attempts to bring the company’s policy back into compliance. The case was referred to the Portage County Prosecutor’s Office.

 

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How the Ohio BWC is Hurting Small Businesses

May 28, 2014 by

business (3)News about the Bureau of Workers Compensation and the illegal practices against small business, the cost to Ohio workers and the state as a whole is nothing short of abhorrent.  How many small businesses have scraped by or gone under because of the high rates imposed by the BWC? Small business with less capital are  at the mercy of these institutions, and the rates that have been historically and inexplicably high have certainly put a burden to the small business owner. Read more about this topic by following the links below.

BWC is hurting small businesses

The Ohio Bureau of Workers’ Compensation is hurting the majority of job creators in Ohio — the small business owner, like me. It overcharged me and Ohio’s other small business owner so it could give a few businesses, usually the larger companies, huge price breaks on their worker’s compensation coverage premiums. A court has ruled that the BWC overcharged me — to the tune of several hundred dollars a year, and the majority of other small business owners illegally. It is sitting on an $8 billion (that’s right billion with a “b”), but refuses to pay the judgment against it; even after losing the frivolous appeal it filed to try to overtune the judgment against it in favor of the small business owners it overcharged.

It’s time for the BWC to do the right thing, take responsibility, and pay the judgment against it in favor of the small business owners it overcharged. And every day the BWC refuses to honor its obligation, it is costing Ohio $2.3 million dollars a month. It’s time for the BWC to meet its responsibility to pay its obligation to the roughly 270,000 employers who struggled to pay the Bureau’s illegally inflated premiums when paid and who continue to thwart the same roughly 270,000 employers from investing on the future of Ohio’s economic comeback.

Ohio Senate approves bill to expand income, business tax cuts

COLUMBUS, Ohio — The Ohio Senate on Wednesday approved one-year expansions of state income and small-business tax cuts, as well as raising tax credits and exemptions for poorer Ohioans.

The Republican-sponsored measures in House Bill 483, which passed the Senate, 24-8, come as a result of higher revenues and lower state spending than expected.

Under the revised budget review bill, a 9-percent income tax cut previously approved for this year would be increased to a 10-percent cut. The move would save taxpayers an additional $94 million this year, according to state Sen. Scott Oelslager, a North Canton Republican.

Another change would give businesses making $250,000 or less a 75-percent business tax deduction for 2014, up from a 50-percent deduction in current law. That would mean $225 million in savings, Oelslager said.

System works against small businesses

For many years, the Ohio Bureau of Workers’ Compensation has favored some businesses and charged more for others (“Appeals court: Ohio businesses were overbilled,” Dispatch article, May 17). This ends up making the small mom-and-pop shops that employ many Ohioans the bearers of undue burdens.
Many of us go out of business due to these unfair practices.

The Bureau of Workers’ Compensation has lost its case in court, and again lost its appeal. It’s time for Ohio small businesses to get what is lawfully theirs.

We are Ohio. The bureau is here to serve us, not themselves.

JOHN ANDERSON
President/CEO
Anderson Computer Consulting
Marion

Regulators close small lender in Ohio

WASHINGTON — Regulators have closed a small lender in Ohio, marking the eighth U.S. bank failure of 2014 after 24 closures last year.
The Federal Deposit Insurance Corp. said Friday that it has taken over Cincinnati-based Columbia Savings Bank.
The lender, which operated a single branch, had about $36.5 million in assets and $29.5 million in deposits as of March 31.
United Fidelity Bank, based in Evansville, Indiana, has agreed to assume Columbia Savings’ deposits and to buy essentially all of the failed bank’s assets. Columbia Savings’ failure is expected to cost the deposit insurance fund $5.3 million.
U.S. bank failures have been declining since they peaked in 2010 in the wake of the financial crisis and the Great Recession.
Only three banks went under in 2007. That jumped to 25 in 2008, after the financial meltdown, and ballooned to 140 in 2009.
In 2010, regulators seized 157 banks, the most in any year since the savings and loan crisis two decades ago. The FDIC has said 2010 likely was the high-water mark for bank failures from the recession. They declined to 92 in 2011 and fell to 51 in 2012.

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Why Your Employees Won’t Listen to You

May 15, 2014 by

business (10)Talk to any manager about the problems they’re having with their employees and one of the main complaints is, “They won’t do what I tell them to do.”  However, the problem is often with the supervisor and not with the employees.  Many mangers don’t want to do the job of managing; they want the employees to manage themselves.

But, if you’re a manager who wants to manage and are looking for ways to get your employees to respond better, the fact that you may be the problem is good news.  If it’s your problem then the solution lies with you, it’s in your control to change.  With coaching, some practice and a little introspection the problem of getting people to follow your instructions can be greatly reduced.  These are the 3 most common errors many supervisors make.

Poor communication skills – The biggest problem people have with communication is assuming it has taken place.  Effective communication skills don’t come naturally to most people, they must be learned.  An effective manager will make the effort to learn the skills.  Ultimately being a better communicator will make your professional and personal life easier.

Don’t want to be the “Bad Guy” – Many managers don’t want to be the bad guy, they want to be liked.  However, kindheartedness is frequently a pretext for weakness.  It’s more important to be respected than liked.  People will like you and still take advantage of you.

Poor or no follow through – Countless managers mistakenly believe, “I shouldn’t have to hold their hand. I should only have to tell them once and they should do it.”  This idea shows a poor understanding of human nature.  People learn through a repetitive 3 step process – instruction, supervision (manager, parent, teacher) and consequences for poor work or praise for good work.

After you’ve corrected your errors and have consistently implemented the changes, you‘ll find most employees will understand and perform better.  However, there will always be difficult employees who no amount of communication will help.  But, with your new skills and knowledge you’ll handle them more effectively.  You’ll be a manager who’s managing.

Nicole Abbott – writer, educator and psycho-therapist

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Is Small Business Hiring Slowing Down?

May 5, 2014 by

business (10)A Washington Post article by J.D Harrison dated April 30th. talks about  how small business hiring has remain flat in April, and the belief that the projections of greater figures in the small business sector has fallen short. The news can lead one to wonder whether the rising costs of health care and the minimum wage increase has led small business owners to think about those issues first before hiring.

Read more about this topic by following the links below.

Small business weekly: Minimum wage, maximizing loans and expensive limes

A review of the biggest small business and startup stories from the past week, with a special focus on Washington.

SBA slammed: During a hearing last week, Democrats and Republicans on the House Small Business Committee ripped into the Small Business Administration for creating several new entre pre neur ship training programs that have not been approved by Congress while pulling back on some of its long-standing counseling programs. (OSB)

Nation’s job engine? While employers as a whole posted strong job gains last month, small businesses are still struggling to pick up the pace. Hiring by small companies was flat in April, according to the latest readings by ADP, while their share of the nation’s total job gains declined for the fourth consecutive month. (OSB)

Mimimum wage splits businesses: Senate Republicans last week blocked legislation from moving forward that would raise the federal minimum wage to $10.00 per hour. Some small business owners say the legislation would cripple their companies by driving up labor costs, while others strongly favor raising the floor on wages. (OSB)

Many Small Employers Face Rising Insurance Costs Under ACA

Size matters – when it comes to the impact of the Affordable Care Act on employers. For the next three days ideastream health reporter Sarah Jane Tribble will walk us through the differences. She starts the series today by going to a bar.

Paul Siperke is the co-owner of Fat Heads – a popular brew pub in North Olmstead. He has fewer than 50 full-time employees, so he’s classified under the Affordable Care Act as a small business.

He doesn’t have to provide health insurance to his employees. But that’s what he’s been doing despite some pretty crazy volatility in rates.

“They just seemed to keep going up every year.  One year we got a 38 percent increase, another year we got 11. One year we got 3,” Siperke says.”

This year, under the Affordable Care Act, he saw another hike – this one for about 20 percent.

“It just seems odd that we get such a drastic price increase when nothing has really changed with us as far as our employees and health issues,” he says.

Until now, if employees were healthy and claims were few, premium prices were relatively good. But, for a small business, if even one employee was in a car accident or was diagnosed with cancer, insurance costs could skyrocket the next year.

Advice for small businesses navigating Obamacare

Serving as a partner in a health care staffing and consulting firm, health insurance costs were the second largest expense only to employee salaries.

We maintained a commitment to providing health benefits to our team, but each year the cost would climb often by double digits, forcing tough decisions on whether to reduce benefits, increase employee shares or take a bite out of the bottom line.

As a business owner, the decision to offer health benefits is critically important particularly in light of the roll out of the Affordable Care Act.

Health benefits help companies recruit and retain talent in their workforce. A recent survey by Towers and Watson found that more than half of employees surveyed identified the health plan offered as a major reason to stay with their current employer.

Small business has traditionally been at a disadvantage providing these benefits facing higher premiums and administrative costs than large employers.

Much attention on the Affordable Care Act has been on the individual health care coverage options and the technical challenges with the exchange website. Depending on where you stand on the issue, the act has been a great success at enrolling millions of uninsured into coverage, or complete failure in both concept and implementation.

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Reasons Never To Neglect Existing Customers While Pursuing New

April 24, 2014 by

business (10)There is a danger that lurks in the relentless pursuit of new customers. With performance measurement so often geared toward new customer acquisition, many, from the CEO to the individual relationship manager, might be tempted to shift focus from an existing book of business. This can even take place subconsciously. Rest assured, however, customers will ascertain the level of service that is being delivered. To keep from drifting away from stellar service and neglecting customers, here are some points to consider;

1) Remember the cost of acquisition. Of course, every customer you have comes with a cost, and many businesses have this defined down to the cent. It is helpful to think of the process of acquisition as well. How many introductions, meetings, lunches and proposals did it take to earn the customers’ business? What effort was put forth in the onboarding process? Contemplate this the next time you are tempted to skip that quarterly review or to decide that a thank you note really isn’t necessary.

2) In many industries, the best source of new business is your business. Think of your best customers. Would you like to have more of them? Would they recommend you and/or your company? Many would agree that the answer to that question will go a long way toward determining your ultimate level of success. Still, some struggle with asking for referrals. This could stem from a lack of confidence. Really, would you hesitate to ask for a referral when you are truly proud of the way you have taken care of a customer?

3) Finally, constantly remind yourself that your top 10 customer list is someone else’s top 10 prospect list. Don’t fool yourself into thinking that whatever good or service you are providing is simply not to be obtained elsewhere. This is rarely the case. Neglecting customers leaves the door open to your competitors, and you may not even realize it.

Your overall business will not grow unless you can obtain and retain customers. Keeping these principles in mind can help you do both.

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New Funds For Small Business In Ohio

April 22, 2014 by

business (3)The U.S Department of the Treasury announced Thursday that it will transfer $18.1 million to Ohio to help small business lending to companies and small business entrepreneurs.  These funds will provide Ohio small business owners the available resources to help create jobs thus improving the Ohio economy.

Read more about this by following the links below.

Ohio offers more money for small business loans, using once-controversial funds

WASHINGTON, D.C. – Ohio just got more than $18 million to loan to small businesses, which officials say should seed $180 million in private loans from banks.

The $18.17 million is being transferred from the U.S. Treasury Department to Ohio’s Development Services Agency, which will work with businesses and bankers to expand or start small companies that are deemed credit-worthy and promising but need help meeting collateral or other underwriting standards.

In some cases, this is because the value of their inventories or real estate declined during the economic downturn, creating a shortfall between their collateral and their financing needs. Bank rules require them to have more money on hand or more value before a loan can be issued.

The federal money, through the state’s Collateral Enhancement Program, can help make that up. It also will help businesses through related programs: the Ohio Capital Access Program and the Targeted Investment Program. The state previously received $12.4 million for these programs and stands to get $24.5 million more once the new amount is put to use, according to Treasury Department figures.

Fed transfers $18M to Ohio small business lending program

The U.S. Department of the Treasury on Thursday announced the transfer of more than $18.1 million to Ohio to support the state’s small business lending program.

Through the State Small Business Credit Initiative, the funds will support Ohio’s Collateral Enhancement Program, Ohio Capital Access Program and Targeted Investment Program.

Officials said Ohio will use the funds to leverage greater levels of private lending and investing in small businesses located in the state, often by partnering with local community banks.

“Ohio continues to leverage federal State Small Business Credit Initiative funds to attract new loans and investments to the state’s small businesses,” said Cliff Kellogg, director of the State Small Business Credit Initiative, in a statement.

“These funds are intended to continue the state’s partnership with local entrepreneurs and small business owners to provide new sources of capital, help create jobs, and improve the economy,” he said.

Playhouse Square seeks to fill empty retail spaces through small-business grant contest

New signs, including archways like the one pictured here, have popped up in downtown Cleveland’s Playhouse Square district during the past few weeks. As the theater district finishes a $16 million transformation of its public spaces, the Charter One Foundation and the Downtown Cleveland Alliance are running a grant contest to revive empty storefronts on East 14th Street and Euclid Avenue. (Marvin Fong, The Plain Dealer)

Small businesses seeking space in downtown Cleveland’s theater district will have a shot at $1,500 to $20,000 in grant funding through a program that has helped fill other empty storefronts in the city.

The Charter One Foundation and the Downtown Cleveland Alliance announced Monday that they’ve teamed up with Playhouse Square to launch a grant competition that ends May 16. The money, $20,000 in all, could help a handful of businesses or a single entrepreneur cover start-up costs such as rent, equipment and fixtures.

Playhouse Square is targeting the Hanna Building, the Hanna Building Annex and the Keith Building — two office buildings and a residential redevelopment where the upper floors are largely full but some street-level retail spaces sit vacant. The empty storefronts, on Euclid Avenue and East 14th Street, range from 420 square feet to 3,257 square feet.

 

 

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Small Business Lending And Other News

April 17, 2014 by

business (6)According to the United States Small business Administration $3.5 billion were invested in small businesses in 2013 alone.  Although the Small Business Administration does not provide the investment directly to businesses, it partners with private investors that manage the funds that finance small businesses.  One of the banks that is leading the way in providing loans to small businesses in Ohio is Huntington National Bank, with a 46% increase from last year.  For this and other news follow the links below for more information.

Huntington Bank on track to become nation’s largest small-business lender, but profits dip in first quarter

CLEVELAND, Ohio — After several years at No. 3, Huntington Bank is on track to become the No. 1 small-business lender in the United States.

Through the first six months of the federal fiscal year, Huntington has the greatest number of SBA loans. This is especially interesting because Huntington is the nation’s 33rd largest bank by assets and it does SBA loans only in the six states where it has branches: Ohio, Michigan, Pennsylvania, Indiana, West Virginia and Kentucky.

Huntington has catapulted to No. 1 because its SBA lending has increased by about 20 percent, while lending at other banks has fallen, Craig Street, head of SBA lending for Huntington, said in an interview.

In the Cleveland district, Huntington’s lending has soared even more, with a 46 percent boost. Huntington made 396 loans for $38.2 million in the six months ending March 31, 2013, and 580 loans for $54.7 million for the six months ending March 31, 2014.

Small Business Administration, AARP can help business owners older than 50

Are you older than 50 and looking for your next career? New research shows that one in four people ages 44 to 70 are interested in starting their own business or nonprofit in the next five to 10 years.

Did you know you aren’t alone? There are 76 million people older than 50 in the United States. That’s why the U.S. Small Business Administration and AARP are teaming up in April to host National Encore Entrepreneur Mentor Month.

Together we will provide events to help connect encore entrepreneurs with mentors, such as those from SBA’s network of Small Business Development Centers, Women’s Business Centers, and SCORE chapters who can help with strategies to grow an entrepreneur’s business.

We know that kind of training can be critical for the success of a small business. It can help folks bring their experience, knowledge and skills to a new venture, and that can create exciting new opportunities and jobs.

BigCommerce Increases Reach Into Small Business Commerce

BigCommerce is known for the big brands that are using it to get eCommerce sites up and running quickly. Clients include Gibson Guitar, YETI Coolers and many others.

But the company says that BigCommerce isn’t exclusively for major national brands. Small businesses can and should be taking advantage of what the eCommerce platform can offer.

In an interview with Small Business Trends, BigCommerce CPO Westley Stringfellow said:

“The reality is BigCommerce is built for business, large or small. Our vision is to power small business. Our role is to amplify the merchant.”

If your business is in the market for an eCommerce platform, BigCommerce appears to be a powerful option to consider. Having your own store online can help you to build your brand and break free from other services like eBay or Amazon.

Stringfellow says:

“It’s very clear that as we grow, merchants want to have their own presence. They want to grow their brand. It’s hard to do that on eBay.”

BigCommerce users have access to dozens of store design templates, many of them free, as well as hundreds of apps to help you manage your store. Many of these apps are also free.

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How To Keep Score For Your Business

April 10, 2014 by

business (4)Many small businesses – and small teams in large ones – work hard without working smart. More effort is exerted than necessary and the results are that the business is less efficient.

So how do we work smarter and more efficiently?

The answer to this is dashboarding. A dashboard is a tool many newer businesses are using as a means of charting the work they do and projecting future outcomes where applicable, such as in sales and the green energy sector.

Among the common programs to create a dashboard are Microsoft Excel and the Numbers app.

How to Create a Dashboard

Using a spreadsheet, the top rows should title the tab. Below that, the columns for important data need to be input. The rows on the left hand side that run from top to bottom will note the project, customer, or prospect.

Using a Dashboard to Track Sales

For sales professionals, the dashboard not only helps you stay on track, but also enhances your progress and increases your income. When you dashboard, you’ll not only have your customers’ information in one place, but you’ll also note important information such as:

  • When you called last
  • When you’ll call next
  • The reason for calling
  • Notable information

Additionally, many sales people like to note how many “points of contact” they’ve made so as to track just how many times they have to call someone to make a sale.

Secure Your Future With a Dashboard

David Katz was an intern with a green energy company in New York City when he was preparing to graduate from Columbia University. The position was only meant to last the summer, but during that time, Mr. Katz did a complete overhaul of the company’s energy measurement and billing methods via dashboard.

When the summer ended, the dashboard was deemed too valuable to lose, as was its master. Mr. Katz is now one of the top players at this company that may go public in the next five years.

If this wasn’t enough, the dashboard also added to the young man’s legacy. Those in his circle have replicated his actions and dubbed the process he enacted as “pulling a Katz!”

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