Financial Cyber Attacks – A Growing Management Problem (Part 2)

April 5, 2016 by

Customer Relationship Management business chart on a digital tabAs we discussed last month, criminals are increasingly targeting small businesses for financial cyber attacks.  These attacks have included: stealing customer and company data to sell, high-jacking and holding the information system for ransom, and taking money.  Small companies are under fire because they’re low hanging fruit.

Owners who would never leave the doors unlocked on their building or office are leaving their cyber doors wide open.  They have installed locks, security systems and gates against the local “physical” criminals, yet all but put out a Welcome mat for the cyber ones anywhere else in the world.

But, it doesn’t have to be that way – with a little discipline and some common sense procedures you can prevent or minimize the possibility of a successful attack.  Here are some suggestions.

Scrutinize emails

Create an awareness program about phony emails, which you and your employees follow.  Fake emails are used to plant malware and spyware, which allows thieves access to the system (i.e. account numbers and amounts, passwords, transaction history, credit card numbers). Don’t open links or attachments unless you’re very sure you know who they’re from. 

Another popular ruse is to use realistic emails to initiate money transfers to outside accounts.  The thief, via email, poses as a manager and asks an employee to transfer money from a company account to an outside one.  An employee, properly trained, will make sure the request is legitimate before sending the money.

Avoid Wi-Fi

Smartphones and tablets have made it easy to do work anywhere.  But, it’s also made it easy for hackers to easily access your information.  Wi-Fi connections are notorious for having weak security – no matter what the sign on the door says. 

Would you trust a stranger to lock up your office every night?  Then why would you trust the owner (or a major corporation) of the local coffee shop to protect your important data, especially when the chances are very good that they aren’t protecting their own.

Use your bank as a partner

Your bank wants you to succeed – it’s good for you, it’s good for them and it’s good for the community.  Sit down with someone and find out what options they have for safeguarding your accounts.  They probably have some you don’t know about.

Do they have two-factor authentication?  It requires unfamiliar account users/devices to supply additional information.  Do they have software that flags attempted logins from unfamiliar sources?  If the bank doesn’t recognize a login they will send a one-time access code to a separate device of your choosing.  Can they provide text messages for each withdrawal?

Many small business owners don’t know that companies don’t have the same fraud protection consumers have.  Depending on the bank’s policies and the agreement you signed with them they may not be liable for stolen money.  Some banks provide fraud protection only when specific security measures are in place. 

Financial cyber attacks aren’t going to decrease, nor will they ever be “fixed”.  They’ll increase in frequency and sophistication, while having moving target solutions.  The cost of doing business in the internet age is realizing the problem isn’t going away, and it’s time to start dealing with it now, rather than later when all your money has disappeared.

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Growing Your Business? Here Are Some of The Challenges to Overcome

March 30, 2016 by

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Office meetings are costly.  The associated cost of office meetings have to be evaluated to gauge whether the weekly or monthly meetings are detrimental to the bottom line of the business, and whether you are having them too frequently. Having employees sitting around a desk because they have to be present is costly.  Should the time spend listening to ideas be spent by every single employee in the business? Shouldn’t productivity be measured, and projects evaluated before having office meetings with everyone? Before scheduling an office meeting, is there an agenda associated with this meeting, or is it on the spur of the moment meeting?

To read more about small business, follow the links below.

Tired of Useless Meetings? 9 Ways to Make Them More Effective. (Infographic)

Join us live at Entrepreneur’s Accelerate Your Business event series in Chicago or Denver. Secure your spot »

Meetings. What a drag they can be. They go longer than they’re supposed to. Someone blabs out of turn or off topic. Your mind drifts to tasks you could be checking off instead of sitting there, stuck. Then come the action items and, tag, you’re it. Your to-do list just got longer.

Sound familiar? Sure does to us. But, believe it or not, not all meetings are total timesucks and not all meetings are boring. Some run like clockwork. With an attendee nip here and an agenda tuck there, they can be much more efficient, productive and, if you’re lucky, even a little fun.

From holding walk-and-talks outside in the fresh air, to scheduling start times like a Swiss train conductor (we kid you not), here are nine clever ways to have more effective meetings, care of the meeting makers at CT Business Travel. Bonus: Not one mention of Robert’s Rules of Order, we promise.

5 Reasons In-Person Meetings Still Matter

Being in the event planning industry, salespeople are constantly trying to sell me the newest virtual technologies to make events more easily accessible from a wider audience.

One memorable experience I will always remember is when a salesman came into my office to pitch his virtual event product and at the end of the meeting I asked, “If this product is so great, why are you sitting here in person?” After a few moments of silence, he said, “It’s more effective to sell in-person than through a computer.”

Meeting over.

According to a recent Meeting Professional International survey, virtual attendance is projected to grow at twice the rate of live attendance. This rise is the biggest change in how meetings are run since the introduction of PowerPoint.

However, while I believe that virtual meetings can be useful in certain circumstances (when time is short or distance is too far), there are many reasons why in-person events are more effective for businesses, large and small.

3 Growth Challenges Facing Small Businesses Right Now

Hiring is simultaneously one of the biggest opportunities and one of the biggest challenges small businesses have. Expanding your staff is necessary for taking your company to the next level of growth, and the right hire can help your sales skyrocket. On the other hand, it can be incredibly difficult to find the perfect candidate, and if that person turns out to be the wrong choice, it can cost a lot of time and money to replace him or her.

Based on recently released studies and reports, here’s what you need to know about the current state of small business hiring and growth, and what challenges business owners are dealing with.

Seventy percent of small businesses experience problems during the hiring process.

Small businesses were responsible for nearly half of all new U.S. jobs in 2015, and yet the vast majority said that the hiring process takes longer and is more difficult than they expect, found an ADP survey. ADP polled more than 1,000 owners and managers of companies that had fewer than 50 employees, finding that the biggest specific challenges were longer hiring cycles (34 percent), a loss of productivity (28 percent) and new employees not meeting expectations (25 percent).

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The Problems Plaguing The Small Business Owner

March 22, 2016 by

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For many small business owners sales and marketing are not the only problems they have to contend for the success of their business.  Not long ago, the idea of  online marketing, online retail, and having a social media presence for their business was a remote possibility for them. Now, the small business owner has realized the importance of utilizing the web to expand, promote and acquire the sales required for its survival. As a small business owner, what is a big problem within your business? Is it the amount the taxes you have to pay every year, the paperwork, or hiring the right people for your business?  Follow the links below to learn what are some of the problems plaguing the small business owner in the United States.

3 Growth Challenges Facing Small Businesses Right Now

Hiring is simultaneously one of the biggest opportunities and one of the biggest challenges small businesses have. Expanding your staff is necessary for taking your company to the next level of growth, and the right hire can help your sales skyrocket. On the other hand, it can be incredibly difficult to find the perfect candidate, and if that person turns out to be the wrong choice, it can cost a lot of time and money to replace him or her.

Based on recently released studies and reports, here’s what you need to know about the current state of small business hiring and growth, and what challenges business owners are dealing with.

Seventy percent of small businesses experience problems during the hiring process.

Small businesses were responsible for nearly half of all new U.S. jobs in 2015, and yet the vast majority said that the hiring process takes longer and is more difficult than they expect, found an ADP survey. ADP polled more than 1,000 owners and managers of companies that had fewer than 50 employees, finding that the biggest specific challenges were longer hiring cycles (34 percent), a loss of productivity (28 percent) and new employees not meeting expectations (25 percent).

DIY IT: What Your Small Business Needs to Know

Cybersecurity is an issue that’s probably on the mind of every business owner. The growing list of corporate data breaches, coupled with the more-secure EMV credit card chip technology that emerged last year, has made businesses and consumers alike highly aware of the security risks that exist in today’s world.

Despite numerous studies and statistics on hackers targeting small businesses, many owners still have an, “It won’t happen to me” attitude about security. This is a dangerous way of thinking that could ultimately leave your business open to a whole host of potential risks.

“Many small business owners underestimate how vulnerable they are to security threats,” said Sanjay Castelino, vice president of marketing at Spiceworks, a provider of information technology solutions. “Our recent IT security report shows business owners are facing a number of threats from malware to phishing to ransomware, and the attackers range from lone hackers to rogue employees. Once [a business is] successfully attacked, earning back customer trust and fixing the damage is often too costly for small companies.”

What Many Small Businesses Call Their Biggest Challenge

The 2015 Small Business Credit Survey Report on Employer Firms, released March 3 by seven Federal Reserve Banks, contains disturbing news.

Twenty-two percent of small businesses with annual revenues over $10 million identified compliance with government regulations as the biggest challenge they faced over the past 12 months. That’s up from only four percent in a similar but smaller survey last year.

Participants in the 2015 survey ranked government regulations as more problematic than credit availability, cash flow, the cost of running a business, taxes, and other problems.

For an overview of how government regulations continue to climb, see The Heritage Foundation’s “Red Tape Rising: Six Years of Escalating Regulation Under Obama.”

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Cybercrime; Is Your Business Vulnerable?

March 9, 2016 by

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Big and small business are vulnerable to cybercrime.  Many small businesses frequently do not have the budget necessary to protect their data from a cyber attack, thus making them more vulnerable. For many small businesses the financial hardship they endure due to this crime leaves them unable to recover for many years, setting back their business and profits for the near future.

For more about this topic, follow the links below.

 Hacked! Business bank accounts vulnerable to cybercriminals

It’s a chilling moment when a small business owner discovers hackers have stolen thousands of dollars from the company checking account.

Cybercriminals took an average of $32,000 from small business accounts, according to a December survey of owners by the advocacy group National Small Business Association. And businesses don’t have the same legal protection from bank account fraud consumers have.

The Electronic Funds Transfer Act, passed in 1978, states that it’s intended to protect individual consumers from bank account theft, but makes no mention of businesses. Whether a business is protected depends on the agreement it signs with a bank, says Doug Johnson, a senior vice president with the American Bankers Association, an industry group. If the business hasn’t complied with any security measures required by the agreement, it could be liable for the stolen money, he says.

Businesses fail to prepare as cybercrime surges globally

Cybercrime is now the second most reported economic crime and has affected at least a third of organizations in the past 24 months, yet many businesses are still underprepared, a PWC report has found.

According to the Global Economic Crime Survey, cybercrime has jumped from being the 4th to 2nd most reported kind of economic crime, behind only asset misappropriation. Meanwhile, the losses associated with cybercrime are huge and growing, but an alarming number of businesses don’t have a plan in place.

The report finds that only 37% of organizations have a cyber incident response plan, despite the fact that 61% of CEOs said they were concerned about cybersecurity. This backs up the findings from last week’s RSA Conference report, which found just one in seven security chiefs report directly to their CEO, despite rising concern within their businesses.

Around 50 respondents to the PWC survey said they had lost in excess of $5 million, while a third of these said the figure was greater than $100 million. According to the Wall Street Journal, the percentage of companies reporting losses of more than $1 million as a result of cybercrime attacks doubled since 2014.

 Chris McCarty: Protect big, little data against cybercrime

​You probably know about the big breaches. JP Morgan Chase. Home Depot. Target. Maybe you even read a few of those juicy emails between Sony executives bashing Angelina Jolie and Will Smith. I can imagine your reaction: “That’s crazy, but what’re the chances it happens to me or my little company?”

The chances are much greater than you think. In November, during a data breach and privacy law program in Chicago, I attended a session presented by Wesley Hsu, the executive assistant U.S. attorney who headed up the Sony investigation. Here a few statistics provided by Mr. Hsu that should open the eyes of anyone in business:

Every day, there are twice as many cybercrime victims as newborn babies;

There are 50,000 new victims each hour, 820 new victims each minute and 14 new victims each second;

The total number of estimated cybercrime victims over the past year is greater than the combined populations of the United States and Canada.

 

 

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Financial Cyber-Attacks – A Growing Management Problem (Part 1)

March 8, 2016 by

donk1-300x266Anyone who has been paying even the slightest bit of attention knows that financial cyber- attacks against all types of companies, organizations and governments have increased dramatically.  The attacks have included stealing data to sell, high jacking the information system and holding it for ransom, or taking money.

Any business can be vulnerable and the attacks have hit companies of all sizes.  However, there’s been a significant increase in the attacks on small businesses (SMB).  The Internet now makes it possible for an Eastern European crime syndicate to hit an Akron contractor.

Cyber thieves have become more sophisticated and organized.  They’ve realized that SMBs are low hanging fruit and are targeting them more often.  Small companies don’t have security or IT departments and they seldom have any policies or procedures in place to deter online, or offline, theft.

SMB owners are notorious for not paying attention to the financial health of their companies.  They often leave “all that stuff” up to an accountant or bookkeeper.  They don’t pay attention to, understand or have any checks and balances in place for financial matters.  This leaves them wide open to external (and internal) larceny. 

Cyber criminals are taking advantage of this lack of management oversight – SMBs are becoming their objective of choice.  They’ve discovered that the way into larger companies is through their SMB partners or vendors, who are much easier to hack.  It’s believed the 2013 Target breach, of 70 million customers, was made possible through accessing a HV/AC contractor’s system.

Therefore, SMBs are high yield for cyber-attacks.  It’s simple to gain access and siphon money, with the added bonus of having easy access to larger companies up the chain.  But, it doesn’t matter if your business is the intended victim or collateral damage, either way you lose. 

It has been estimated that half of the small businesses who are cyber attacked close within six months.[1]  They simply can’t afford the loss.  It’s unfortunate, because a conscientious owner – with a little discipline and some common sense procedures – can prevent or minimize the possibility of a successful attack. 

Next month we’ll go over some steps you can take to protect your company with Part 2 of Financial Cyber-Attacks – A Growing Management Problem.

[1] Testimony of Dr. Jane LeClair, Chief Operating Officer, National Cybersecurity Institute at Excelsior College, before the U.S. House of Representatives Committee on Small Business (Apr. 22, 2015), http://docs.house.gov/meetings/SM/SM00/20150422/103276/HHRG-114-SM00-20150422-SD003-U4.pdf

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Do You Have Salespeople or Order Takers?

March 2, 2016 by

business (9)It’s 2016 and just like small business owners all over Northeastern Ohio you’re vowing that this is the year you’re  going to focus on increasing sales.  This is the year the sales department is finally going to “get it in gear”.  Then, just as you did in 2015, 2014, 2013…, you dig  out the old goals and ideas.

For the sake of this article we’re going to assume the sales plan you have is a solid one.  (It may not be, which is a subject for another time.)  So, if it’s a good plan why hasn’t it worked all these years?  The problem with even the best sales plan is that it’s only as good as the people who execute it.

Most small businesses have order takers rather than salespeople.  This isn’t just a matter of semantics.  There’s a real difference in attitude, aptitude and mindset between the two – a difference which will increase or decrease your bottom line.

Order takers

Attitude – He sees his job as giving the customer just what they order.  They tell him what they want, he puts the order in and the transaction is complete.  His attitude is that his role in the sales process is a passive one.  He doesn’t believe that customers would get a greater benefit if he took a more active position.

Aptitude – She’s in the position by default, she didn’t seek it out as a career.  It may have been the only job available at the time or one she simply fell into.  She doesn’t really want to be a salesman, but “it’s a job that pays the bills”.

Mindset – His mindset is static and he fights innovation, believing “things are fine just the way they are”.  He sits in his office waiting for “new” business to come from the company’s existing lead sources (i.e. a RFP, an incoming call or a web request).  He plays solitaire on his computer waiting for the customer or prospect to come to him. 

Salespeople

Attitude – She believes she and the customer (or prospect) are a team, one which identifies problems and finds answers.  Her job is to take an active role in finding and helping people whose lives, jobs and companies would benefit from her product or service.

Aptitude – He likes and wants to sell, seeing it as an opportunity to make a good life for himself and his family.  He has an appreciation of the skills needed to be successful in the profession and works on developing them. 

Mindset – He enjoys his job and likes the challenges of the sales process.  He takes pleasure in “not being stuck in an office” and seeks out chances to interact face to face with future and existing clients.  His mindset is that he’s an expert concerning the product or service and others can benefit from his knowledge.

The question to ask yourself is, “Do I have salespeople or do I have order takers?”  If you have order takers, chance are you’ll be dusting off that unused sales plan about this time next year too.  It doesn’t have to be that way, make 2016 the year you add some salesmen to your work force.

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Retirement For The Small Business Owner

February 25, 2016 by

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Many small business owners work way past the time they can retire.  The reasons are simple:  They enjoy their business and the challenges they face day in and day out.  Many small business owners take an active role in their business even if the reins have been passed down to their business partners or their children. Financially, many small business owners are prepared.  Others do count on their retirement that they have set aside, but believe social security will provide some of the funds they need to live well during their retirement years.  If you are a small business owner and need help funding your retirement ,or don’t know where to start, follow the links below for more information.

Captain401 Raises $3.5 Million to Help Small-Business Employees Save for Retirement

Captain401 Inc. has raised $3.5 million in seed funding to help small businesses and startups give their employees retirement savings help similar to that of larger and deeper-pocketed employers.

The company’s site and service allows an employer to set up a 401(k) retirement savings plan for employees in minutes, without the paperwork, manual administration, repetitive data entry and high fees affiliated with traditional retirement plan providers like MetLife MET -0.47%, Fidelity, or Charles Schwab SCHW -2.45%.

And once employees enroll, it helps them set goals and automatically invest towards meeting them.

Investors in Captain401 include SoftTech VC, SV Angel, Y Combinator, Crunch Fund,Slow Ventures, Susa Ventures, FundersClub and several individual angel investors including NerdWallet co-founder Jacob Gibson and Stripe Chief Technology Officer Greg Brockman.

Captain401 co-founder and Chief Executive Roger Lee said he was inspired to help small businesses extend a 401(k) plan to their employees while earlier working an advertising tech startup, PaperG, which is still in business.

“I’m an advocate of personal financial health, and it’s the right thing to help employees save for the future and on taxes,” he said. “But without a full-time HR person, accountant and the like, it took us years to offer a 401(k) benefit, even though that would be a basic part of an offer to employees from a larger company.”

Retirement planning steps for small-business owners

According to the Small Business Association web site, there are 28 million small businesses in America — and that number is growing. For many of these entrepreneurs, their business may be their single largest asset.

So what happens when it’s time to retire?

Often, the business owner may look to cash out of the business either by selling it or by passing it on to family members. In both instances, the business owner needs to have a succession plan in place well before he or she plans to retire.

Unfortunately, many business owners don’t have a written succession plan. According to the Financial Planning Association/CNBC Business Owner Succession Planning Surveyreleased in 2015, 78 percent of respondents said they plan to sell their businesses to fund their retirement, and that the proceeds are needed to fund 60 percent to 100 percent of their retirement needs. Yet, less than 30 percent actually have a written succession plan.

The goal of a succession plan is to allow an organization to continue to conduct business even in the event of a key individual’s departure — whether that departure is planned (such as through retirement) or unplanned. While business succession planning is critical to the survival and stability of any organization, it also is crucial to the retirement goals of millions of aging baby boomers.

 Small businesses could pool retirement plans under Obama proposal

President Barack Obama wants small businesses to help more Americans save for retirement.

One-third of American workers don’t have access to a retirement savings plan at work, and many of them work at small businesses. Only half of employees at businesses with fewer than 50 employees have access to a retirement plan through their employer, according to the White House.

As part of his upcoming budget plan, Obama wants to encourage more small businesses to offer retirement plans by making them easier to administer and providing tax credits to offset some of the costs.

His proposal also includes a new mandate for employers to make part-time workers eligible for their retirement plans. Workers who have worked for at least 500 hours per year for a company for three years would be eligible for this benefit.

This mandate is opposed by the National Federation of Independent Business.

“Many small businesses have a handful of full-time employees and larger part-time workforce,” said NFIB Research Director Holly Wade. “If they’re forced by the government to offer retirement benefits to everyone, some may very well discontinue the plan altogether. That would be a classic unintended consequence.”

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Small Business Financial News

February 18, 2016 by

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Depending on what news you read small business in the United States might be doing great or it may not.  According to CNBC -small business confidence is at the lowest since February 2014.  If you instead look at the survey conducted by Gallup at the beginning of this year for Wells Fargo, you will find that small business optimism jumped 13 points to reach the highest level in a year.

As a small business owner you have to decide for yourself – Bank statements handy — whether the economy and your optimism are at a good point at this time for you and your business.  Your industry may be doing extremely well while others industries are collapsing, or you may be ready to hire employees this year independently of what the polls are telling you. You know your small business better than anyone, make decisions that benefit your business and those working for you. Everything else will fall into place.

For more about this and other topics, follow the links below.

Small businesses in best financial shape in eight years

Most small business owners are feeling good about their financial situation, and that’s improved their outlook for the coming year.

That’s according to a quarterly survey of small business owners conducted in January by Gallup for Wells Fargo. This survey’s index of small business optimism jumped 13 points from November to 67, its highest level in a year.

These results run counter to what the National Federation of Independent Business found in its January survey of its members. NFIB’s small business indexfell last month to its lowest level in two years. The questions in each survey are slightly different, so that might account for some of the difference in the results.

The most noteworthy finding in the Wells Fargo survey was that two-thirds of small business owners rated their financial situation as good. That’s the highest percentage in eight years. More than 70 percent expect their financial situation will be good 12 months from now.

What small businesses can learn from a big business’s mistakes

It’s not hard to think of big businesses that have run into problems trying to grow in an economy that’s expanding in low single digits and where organic growth is very hard to generate. Mergers and acquisitions are increasingly becoming the best way to deliver the rapid growth that owners want and investors demand. Unfortunately merging and acquiring is a minefield – no matter how big or small the numbers involved might be.

The list of businesses that have overreached by borrowing money to buy a rival is long. Think of Hewlett Packard’s $5 billion write-off following its $11 billion acquisition of the software group Autonomy. Or Quaker’s disastrous takeover of Snapple, a deal which ended up costing Quaker $2 million for every day it owned the soft-drink group. Then there was the telecommunications giant Sprint, which ended up writing off a staggering $29.5 billion after buying Nextel. Its due diligence and haste to make the deal happen resulted in one of the biggest write-downs in corporate history.

Are the Conservatives losing the small business vote?

Government cuts alongside changes to tax returns, pensions and taxes on dividends is leading to a growing sense of outrage among entrepreneurs.

hen the first Conservative majority government in nearly 20 years came into power last May, there were high hopes among business owners. The Tories had assiduously courted support from SMEs during the election campaign, even launching a small business manifesto, pledging to cut red tape and review business rates.

With Cameron et al in Downing Street, many business owners breathed a sigh of relief. Among them was Richard Merrin, managing director of communications business Spreckley. “The biggest inhibitor over the past year was the prospect of the general election itself,” says Merrin. “It was no surprise to me that the very next day we saw an immediate uplift in new business inquiries and there is no doubt that the more business friendly Tories gaining an outright majority added to that confidence.”

 

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Small Business Confidence in The United States

February 9, 2016 by

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2016 has not been kind to the stock market. The quarter of a percent increase to the interest rate last year scared many people, even though analysts predicted the change would not be felt too much.  Globally, the markets are not doing any better than the US market, and commerce has slow down across the country and industries.  But despite all these issues, and despite the fact the small business confidence it at its lowest since 2014, the small business community feel confident about the labor market in this country.

For more about this follow the links below.

US small business confidence at two-year low

U.S. small business confidence fell in January to its lowest level in nearly two years amid worries about the near-term outlook for business conditions and sales growth, consistent with a recent slowdown in economic growth.

The National Federation of Independent Business said on Tuesday its Small Business Optimism Index fell 1.3 points to 93.9 last month, the weakest reading since February 2014. Still, small businesses remained fairly upbeat about the labor market.

The NFIB said there was little sign that a stock market selloff and December’s interest rate hike by the Federal Reserve, the first in nearly a decade, had impacted confidence. Owners’ perceptions of business conditions in six months weakened sharply as did their views of expected sales.

Workers Are Ready To Quit; Small Business Pay Hikes Hit 8-Year High

Americans are ready to quit, while small firms are hiking pay rapidly despite weak sales and gloomy forecasts. Business continue to trim inventories too.

Job Openings Jump; More Workers Quit

Job openings rose to 5.61 million in December from 5.35 million in November, the Labor Department said in its JOLTS survey. The number of hires climbed to 5.36 million from November’s 5.26 million. That’s the highest since September 2004.

Total separations climbed to 5.1 million. Quits hit a 10-year high of 3.06 million, up sharply from November’s 2.86 million. That suggests workers are growing more confident about finding other, better employment.

Wholesale Destockpiling Continues

December wholesales inventories fell 0.3% vs. the 0.2% drop expected. November stockpiles were revised from -0.3% to -0.4%. Meanwhile, wholesale sales fell 0.3% after tumbling 1.3% in November. The data suggest inventories were a slightly larger drag on Q4 GDP than first thought. Q4 GDP growth was initially estimated at a 0.7% annual rate, with other data also signaling downward revisions.

Rural businesses are struggling to recruit young people

Poor public transport, sluggish broadband and a talent drain to big cities is making it hard for countryside enterprises to survive

​face a number of challenges with running my rural Indian cookery school in Somerset. So when I had a chance to question George Osborne at the recent Federation of Small Businesses policy conference in London, I asked: “What assistance will there be to attract skilled young people to settle and take jobs in rural areas?”

Osborne suggested broadband was the answer, much to our amusement. His response missed the point: we do need better broadband, poor internet speeds are an ongoing problem in rural areas, but it isn’t the solution to attracting young talent.

To recruit young people I’m competing with a talent drain into the cities. Many young people who grow up in rural Somerset leave for university in Bristol, Bath and Cardiff and never return. Poor public transport links and living costs put them off. The majority of new people moving to my village are retirees.

 

 

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Use Your Business as a Personal Bank (and Ruin It)

February 4, 2016 by

business (11)Too many small business owners don’t understand the difference between personal and business money.  They don’t “get it” to the point of undermining their success.  Countless people have driven their thriving business into bankruptcy or severely limited its growth.

They have the same basic mindset – my business money is just an extension of my personal money.  While there are a variety of ways this thinking affects their actions there are 2 behaviors which are the most common.

Run everything through the business

They believe the business can and should absorb the costs of personal items (i.e. kid’s college tuition, boats, cars for family not working in the company, vacations).  But, that’s what personal money – salaries, savings accounts and loans – should be used for. 

They use the company account as a bank that provides interest free loans, which never get paid back.  Putting aside the tax consequences if they get caught, the bottom line is that most small companies can’t support the cost (overhead) of personal items. 

Money isn’t unlimited and too often the business starts to suffer.  The money to buy a needed piece of machinery, hire more personnel or a new service truck is tied up in the home basement remodel, a family country club membership and a new motorcycle.

Use the company as an ATM

Another way of using business money as personal money is raiding the coffers.  They may or may not run any personal items through the books, but believe the cash assets are fair game.  They unofficially take money out in addition to officially paying themselves a salary and bonuses. 

Some owners take “just a little” cash.  One took $30 a day out of petty cash for pocket money.  He was shocked when the accountant pointed out he was getting a $7,500 bump in salary ($30 x 5 days a week x 50 weeks a year).  A raise he hadn’t formally given himself, because the company couldn’t afford it.  Others take larger amounts, sometimes hundreds or thousands.

But, regardless of how the cash is siphoned off it takes money to make money and if the business doesn’t have enough operating capital, at best, it becomes impossible to grow it.  At worst, the financial hole is dug too deep; it can’t survive the drain and folds.

No matter how it’s done using the business as a personal bank is short-sighted and self-defeating.  Everyone knows, or should know, the story of killing the goose who laid the golden eggs, and yet many don’t learn from it.  It’s unfortunate, because when used properly business money can be parlayed into bigger profits, which means a higher salary and increased bonuses.

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